Position Description: General Food Service
FLSA Status: Non-Exempt
Reports to: Food Service Director or FOH Manager
EEO Category: Service Worker

Overview
Performs a wide range of duties involved with preparing and/or serving food and beverages in one or more of a variety of food service environments. May assist in set up and service; and collection of garbage/trash; as appropriate to the area of operation. May serve food to customers and/or perform cashiering duties, as appropriate.

Essential Functions/Responsibilities

• Sets up food service, kitchen, or salad area facilities, equipment and utensils, under detailed instruction, in accordance with specific area needs; checks food temperatures and/or prepares areas for daily operations; may operate cooking or bakery equipment as assigned.
• Conveys food and supplies from the main kitchen, bakery, and/or salad preparation area to the serving site either by carrying or by utilizing a motorized cart.
• Follows prescribed procedures in setting up hot and cold food lines; chooses proper utensils and sets steam line to appropriate temperature for menu items.
• Prepares or assists in the preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, simple bakery items, salad dressings, and/or other similar food items, as appropriate to the position.
• Serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring that appropriate portions are served.
• Assists with catering operations.
• As needed, replenishes foods, silverware, glassware, dishes, and trays at serving stations; may order and replenish condiments.
• Fills ice cream, yogurt, and/or ice machines, and ensures that machines are cleaned and maintained, as necessary.
• May clean and maintain work areas, including floors, facilities, dishes, utensils, and equipment; collects and places garbage and trash in designated containers; as appropriate to the area of operation.
• Washes pots, pans, and other serviceware ensuring sanitary handling; organizes and replaces serviceware to appropriate location.
• May perform cashiering duties, as required.
• May provide guidance and training to other employees performing related work.
• Performs miscellaneous job-related duties as assigned.

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For those working in a lead role, additional duties include:

• Provide leadership and instruction; Keep management apprised of overall operations;
• Refer and provide information to higher level manager/supervisor regarding issues or concerns; and perform other duties as assigned.

Physical Demands/Work Environment
The General Food Service position involves the physical work of preparing and serving food in a commercial kitchen environment. These responsibilities include moving inventory, product, carts, tables, etc. as well as food preparation and production using kitchen utensils and commercial kitchen equipment. Environment may include hot, humid, or cold temperatures. May require extended working hours at times. Must be able to lift and carry 25 lbs.

Methods to perform essential job functions will be reasonably accommodated to allow individuals with disabilities to perform them.

Education – Skills - Expectations

• High School graduate or equivalent preferred
• Basic reading and math skills
• Must be able to communicate and understand primary language(s) use by guests who typically visit the work location

Must possess a positive, can-do attitude, be detail-oriented, and possess a well-rounded knowledge of the food service industry. Must maintain professionalism at all times, and work with others in a cooperative manner, even while working under pressure. Willing to engage actively in the physical work of a high-quality hospitality service operation. As a representative of Creative Dining Services, must function in accordance with our corporate Mission, Vision, and Core Values statements.

This job description is subject to change at any time

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