JOB TITLE: Operations Manager

REPORTS TO: Director

FLSA STATUS: Exempt

LOCATION Fergus Falls, MN

POSITION DESCRIPTION

The Operations Manager is responsible for providing management, leadership, direction and administration of all aspects of daily operations for Ringdahl Ambulance Services. The position works in collaboration with other leadership team members. Position is subject to be on-call and callback as necessitated by emergency situations. This position will have responsibilities that are companywide and will involve regular travel to other Ringdahl EMS sites.

PRINCIPAL ACCOUNTABILITIES/RESPONSIBILITIES

• Participates in the selection, employment and management of all field employees.
• Works on ambulance crew regularly and as assigned.
• Provides, coaching, evaluates performance, recommends merit raises, promotions and disciplinary actions up to and including termination.
• Ensures that all staff are informed and have reasonable access to all protocols, policy and procedure, and other information pertinent to perform their assigned job duties.
• Is responsible for management of daily operations, which includes ensuring appropriate resource allocation.
• Coordinate and supervise daily work activities, preparation and prioritization of team assignments and special projects.
• Coordinate and schedule long distance transfers.
• Provides constant review of all operational processes and provides recommended changes and solutions.
• Is responsible for managing the operational budget within established parameters. Provides coordination and oversight of field personnel in the performance of their pre- hospital clinical care.
• Consistently provides effective leadership; fully understands the Ringdahl EMS Mission, Vision and Values.
• Performs other duties as directed or assigned

Job Type: Full-time

Pay: $65,000.00 - $95,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays

Education:

• High school or equivalent (Required)

Experience:

• EMS: 3 years (Preferred)

License/Certification:

• Paramedic or EMT Certification (Preferred)

Work Location: One location

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