Job description

*** THIS IS AN ONSITE POSITION***

Are you ready to join our global team of 90,000 employees working to transform businesses around the world?

Genpact is accepting applications for the role of Marketing Agent supporting our client, a globally recognized technology company.

The Job:

• After 3 weeks of immersive and in depth training you will partner with existing as well as new clients on the phone, chat, and email. You will identify sales opportunities and consult with businesses to help provide the best solution to achieve their business goals.

Compensation:

$19 an hour (depending on experience in sales/Marketing)

Monthly VIC (Variable Incentive Compensation) potential based on performance,

Schedule: Start times of (07am-11pm)

Our client aims to help businesses and brands of all sizes unleash their creative side, connect with their audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our client’s team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on, no matter how big or small.

Our Sales team is responsible for delivering programs and processes that drive growth in our segment of advertisers. As a Sales Program Specialist, you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption. You will play a critical role in providing a variety of services that address our advertiser needs, and in helping to identify opportunities to scale projects and drive ROI across the SMB long tail. Success in this position requires a passion for supporting clients, strong analytical skills, a focus on processes and operations and the ability to thrive in a fastpaced, team-focused environment. The ideal candidate will have strong sales and account management skills, digital marketing/advertising expertise, and experience working with SMBs and agency partners.

Responsibilities:

· Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.

· Drive product adoption and educate clients and agencies in a scalable fashion.

· Ensure that our clients receive the highest level of sales and operational customer service.

· Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.

· Develop and implement best practices for client interaction, sales, and services. Requirements

Minimum Qualifications:

· Has demonstrated experience to working comfortably with sales-oriented targets

· 1-3 years of sales or customer relationship experience preferably in marketing, brand advertising, media, and/or online advertising experience

· Ability to perform well in a highly dynamic, rapidly changing environment

· Creative, outside-the-box thinker and strategist

· Excellent communication and presentation skills

· A team player and collaborator

Preferred Requirements

· Bachelor’s degree in business, communications, marketing, or another related area of study

· Expert knowledge of social media, mobile apps, and mobile marketing that includes digital advertising on a self-serve platform, strategies around auction and biddable and creative best practices

· Experience working in a sales or account management role

· Proven track record of reaching and exceeding sales goals with experience around managing KPIs that derive around revenue, growth rates and being flexible to targets that evolve on a monthly basis

· Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Dallas, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Marketing: 2 years (Required)
• Social media marketing: 2 years (Required)
• Inbound/Outbound Calling: 2 years (Required)
• Upselling: 2 years (Required)

Work Location: One location

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