MFM Building Products Corporation:

MFM is a manufacturer of waterproofing and weather barriers for all types of industrial buildings, commercial structures, retail properties, and private residences. Our products are sold through distribution all over the world.

With a history of more 60 years of dedicated service to the industry, MFM continues to focus on the development, testing, and manufacturing of products that are innovative and cost-effective. It’s this philosophy that has made us a market leader.

Responsibilities

· Develop and maintain an effective and positive business relationship with customers, potential customers, MFM sales representatives, and outside vendors

· Receive and process customer orders via phone, email and fax, as well as matters pertaining to freight, returns, price quotations and other customer service matters

· Acquire freight rates and make shipping arrangements for outbound orders

· Prepare and handle all appropriate documents and correspondence from customers, including debits, credits, pricing, complaints, returns, etc.

· Stays abreast of freight updates, freight negotiations with outside carriers, and resolve freight disputes

· Process and provide paperwork for export orders, including proforma invoices, commercial invoices, packing declarations, and other documents pertaining to export shipments

· Assist with clerical duties such as filing, answering phone calls, assisting visitors, etc.

· Hours are 8:00 am to 5:00 pm, Monday through Friday, in our Corporate Office – no weekends or travel required

Qualifications

· Minimum three years’ work experience in a customer-focused position (sales, customer service, logistics, scheduling, inventory control, etc.).

· Proficient in all Microsoft office products including Word and Excel, as well as learning our in-house order entry system

· Ability to handle multiple tasks with exceptional organization skills in a fast-paced office environment

· Exceptional phone and written skills to relay information in a concise, professional manner

· Must possess analytical abilities, detailed record keeping, accuracy and ability to follow through with customer needs

· Ability to work with all levels of the company and communicate with diverse groups

· Must possess the technical ability to understand our product line and product applications

· Experience in the roofing or general construction industry is extremely beneficial

ESOP Company

MFM Building Products is an Employee Stock Ownership Plan (ESOP) company, which offers our employees to share directly in the success they help to create. MFM offers our employees paid holidays, medical and dental benefits, competitive wages, year-end bonus program, plus other benefits. MFM is an Equal Opportunity employer.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Health insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Coshocton, OH: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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