Ferrous Processing and Trading (FPT) a business of Cleveland-Cliffs has an immediate opportunity for a Server Engineer at our Regional location. The Server Engineer (SE) is responsible for implementing, maintaining, and supporting physical and virtual Windows Servers utilizing VMware ESXi. The SE should have experience with cloud hosting as we are currently researching the option of moving some of the virtual and physical servers to Azure.

Our ideal candidate is a self-starter with experience in multiple aspects of IT support and is very customer service-focused. Customer service skills are VERY important to us. Our clients rely on us for complete management of their IT systems and daily support.

Summary of Responsibilities:

• Respond to Level 2 and Level 1 IT service requests or incident tickets regarding, but not limited to: network issues, WIFI issues, end user pcs, servers, email, security, backups, and user applications.
• Perform advanced troubleshooting and root cause analysis to expedite incident resolution.
• Plans for, responds to, and documents service outages and other issues in an Active Directory (AD) environment.
• Installs, supports, upgrades, and maintains servers (physical, virtual, and Azure) running the Windows operating system including physical hardware troubleshooting and part replacements.
• Management, design, and maintenance of an AD environment including Group Policies.
• Responsible for maintaining server backup technology, providing restoration for the end user tickets, and reporting regularly on backup status.
• Perform critical design, and define best practices and support policies for virtual data center environments including – deployment, configuration, fine-tuning, firmware, virtual machine “backups’ and snapshots, upgrades, patches, and firmware updates.
• Administer the corporate server environment including user accounts for server and remote access, network security, and distribution of network privileges.
• Create reports for performance, troubleshooting, capacity planning, and implementation changes.
• Perform daily system monitoring by verifying the integrity and availability of servers’ physical/virtual hardware, resources, systems, and key processes.

Minimum Qualifications:

• Bachelor’s degree or University program certificate or five years related experience training; or combination of education and experience
• MCSE is a plus
• Required to be on call evenings and weekends
• Travel required
• Requires 100% onsite presence

As a company, we are doing what we can to keep all our employees safe and healthy. It is the current expectation that all Cleveland-Cliffs employees will be vaccinated against COVID-19 as soon as possible. Before accepting an offer of employment you must certify that you are fully vaccinated. Cleveland-Cliffs reserves the right to require proof of vaccination.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.