Service Plumber

At Hero Plumbing Heating and Electrical, we believe that Happy Employees create Happy Customers…. So we built an entire company around creating Happy Employees! If you’re a licensed plumber ready for that next career step, we should talk. We believe in our team so much that if you come in for an interview and shop tour we’ll give you a $500 gift card. And if you join our team, we will pay up to $2500 of your mortgage - or rent - for an entire year!! With competitive wages and bonus opportunities, we'll pay another $100,000-$225,000+ a year for this amazing Plumber!

Hero keeps our T.R.U.E. core values as a top priority. We strive to support our Heroes with a Culture of Caring, Transparency, and Operational Excellence. We are a high energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be.

Every Hero on our team must exemplify our core values:

• Team Before Self
• Remarkably Great & Driven
• Ultimate Professionalism
• Excellent Communication

A Service Plumber at Hero is responsible for diagnosing, troubleshooting, installations, repairs, and maintenance of residential plumbing systems while providing world class customer experiences and craftmanship. Candidates who will thrive in this role consistently exceed customer’s expectations, communicate well with customers, and can help customers make informed and confident buying decisions. They are also great at surpassing goals and are energized by growing with their team.

Amazing Benefits Package

• Competitive Compensation: $40-$60 per hour

• Substantial bonus opportunities available monthly
• Automatic 3% 401k Employer Contribution - Because even if you don't invest in your retirement; We will!
• 100% Employer Paid Benefits
• Free Medical Benefits for employee and family (additional upgrades available at reduced cost)
• Free Dental and Vision Benefits for employee (additional upgrades for family available)
• Free Short-Term Disability Benefits
• Free Long-Term Disability Benefits
• Free Life Insurance

• H.S.A. and F.S.A. plans available
• Paid Time Off starting at two weeks a year
• Six paid Holidays a year
• Full access to Peak Health fitness and recovery center
• Employee discounts on services – at cost pricing available
• Uniforms provided
• Company provided work vehicle and gas card
• Dispatched from home in the morning and back to home at the end of the day

Schedule

• You pick your schedule. Just give us 40 hours of your time during our regular working hours
• No Nights. No weekends. No Holidays. And no on-call. Because we want you to be able to spend time with your family.
• Overtime is offered by management when available, and may at times be required

Essential Job Duties

• Plan and complete all necessary steps in the installation, maintenance, repair and servicing in water, gas and drain systems

• Establish customer rapport and help them choose the right products and services for their home
• Accurately evaluate systems for malfunctions and failures
• Build and present options ranging from repair to permanent solutions
• Respectfully work with dispatch, managers, and other in-house staff to ensure smooth operation for completed and incomplete jobs
• Ensure proper detailed billing, invoicing, and daily documentation of activities
• Maintain company provided vehicle and inventory of parts, tools and shop equipment

Qualifications

• Demonstrates Hero core values at a high level (T.R.U.E.)
• Valid driver’s license with clean driving and criminal record
• Must be able to pass background checks and drug screenings
• Must be able to regularly lift 50+ pounds
• Hold and maintain Minnesota Journeyman License
• Hold or be working toward obtaining Minneapolis/St. Paul Competency Cards
• Able to communicate professionally, clearly, and concisely with other team members, management, and customers
• Must be highly detailed and demonstrate the ability to follow through
• Highly motivated, flexible, and great attitude on life
• Participate actively in all trainings, meetings, and company events
• On-time and prepared to work before the scheduled start time

Do you have what it takes to be a Hero? Apply Today!

Hero Home Services is an equal opportunity employer, including veterans.

Job Type: Full-time

Pay: $100,000.00 - $225,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends
• Self-determined schedule

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus

Work Location: On the road

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