Job Summary

Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure.

Job Responsibilities (listed in order of importance and/or time spent)

• Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met.
• Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.
• Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance.
• Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).
• Provides expertise, resources, education and support to pharmacists and field leadership. Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.
• Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications.
• Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides individualized patient/provider consultation.
• Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.
• Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of individual consultations.
• Responsible for all questions, dialogues, and issues which relate directly to patient therapy.
• Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
• Performs other work consistent with the job responsibilities in this document as assigned by management.
• Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
• Ensures compliance with federal, state, and local pharmacy laws.

An Equal Opportunity Employer, including disability/veterans

About Walgreens Boots Alliance

Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products.

Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.

WBA’s purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.

WBA is included in FORTUNE’s 2021 list of the World’s Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.

More company information is available at www.walgreensbootsalliance.com.