Bottleless Nation is seeking an Operations Assistant for the Indianapolis area.

Bottleless Nation is experiencing hyper growth right now. Driving this growth is our commitment to exceed customer expectations and provide exceptional customer service!

Our company’s culture revolves around a Servant Leadership Model. We're committed to providing professional and personal growth opportunities! We want everyone on the team to win, make money and have fun! Are you a detail-oriented individual? Do you enjoy troubleshooting issues and resolving them? Do you enjoy working with a team that values culture?

As an Operations Assistant you will work closely with the Operations Manager as well as other managers on the team.

Job Responsibilities:

· To provide first line technical support to staff and students by staffing the helpdesk,
logging updating and resolving support calls in the helpdesk system including prioritizing
and solving problems where possible, delegating support issues to other members of the
team where appropriate.

· Provide back-up assistance to the Operations Manager with inventory processes and
management.

· Trouble Shoot Microsoft System Centre, O365, Windows 11, iPads, solving problems such
as video conferencing software, hardware repairs on laptops and desktops checking
copiers daily to provide uninterrupted services to all users.

· Ensure new hires are given properly prepared materials crucial to their onboarding
process. i.e., providing their field materials (computer, laptop, iPad, sales materials), email
creation, and CRM seat.

· Installation, repair and maintenance of computers, printers, peripherals, and network
related equipment.

· Deal with day-to-day administrative tasks such as password changes, printer credit, toner
replacement, projector bulb replacements etc.

· Perform daily checks on IT equipment.

· Ensure all Trust and colleague data is kept secure, and integrity maintained.

· Supply and management of generic accounts for examinations, guest users etc.

· Maintain a learning environment in which students and staff can work effectively.

· Assist the IT Manager with the purchase, installation, and security of IT equipment where
necessary.

· Ensure consumables are sourced and that stock does not run below the minimum
requirements.

· Maintain accurate and up to date documentation and policies for all IT services.

· Undertake research and development of new technologies.

· Undertake project work to a pre-defined brief and produce documentation when
required.

· Assisting in the maintenance of the IT assets Installing configuring and decommissioning
of all IT assets.

· Management of on-site copiers, including reporting faults to the manufacturer and
replacing toners.

· Installation and upgrading of software on administration network workstations regarding
building.

· Set-up new hardware and software and ensure connectivity of networked workstations.

· Providing second line support and assistance to staff across the Trust in the use of IT.

· Assisting colleagues to use software and equipment effectively.

· Manage the ordering and recharging of consumables and other supplies and
management of a subsection of the IT repairs budget.

· Report any faulty equipment to the appropriate person, i.e., log vendor support calls, and
manage warranty issues.

· Assist with the purchase, installation, and security of IT equipment, also managing the
purchase of IT repair items, peripherals, printers, and lower-value orders.

· Management, maintenance and deployment of windows updates, software updates -
laptops, workstations, and iPads.

· Management of our Mobile Device Management software critical to day-to-day
operations.

· Virus detection, protection.

· Perform a range of administrative support tasks.

· Process invoices: approve purchase orders and negotiate with vendors and coordinate
deliveries of supplies.

Essential Requirements:

· Work Monday-Friday 8 am- 5 pm.

· Strong diagnostic, mechanical knowledge, troubleshooting and problem-solving skills.

· Must have computer knowledge.

· Able to work independently and as part of a team.

· Accredited high school diploma, business or trade school or GED required.

· Reliable transportation to and from work.

Physical Requirements:

· Lifting, pushing and pulling up to 100 lbs..

· Able to use hand and power tools.

Comprehensive Compensation Package Includes:

· Salary based upon experience.

· Medical, Vision, Dental *Programs offered that cost as little as $10 out of pocket per month for an individual*

· 401(k) with a company match.

· Company paid life insurance.

If you are a person that defines good character, strong work ethic, and a willingness to hold yourself accountable we should speak.

Thank you for considering Bottleless Nation!

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Indianapolis, IN 46256: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Microsoft Powerpoint: 1 year (Required)

Work Location: One location

teachering.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, teachering.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, teachering.org is the ideal place to find your next job.