Network / Systems Administrator II

Class Title

Network / Systems Administrator II

Salary

$78,348.00 - $110,244.00 Annually

Definition

Network: Under general direction, plan, install, diagnose, and test, support, and maintain network hardware components, network operating systems, interfaces and connections of the companies managed client network systems.

Systems: Under general direction to maintain the Windows Server environment including the operating system and utility software; assist programming personnel with new features; provide the daily supervision of operations staff; and provide technical development and maintenance of security systems and operations.

Examples of Duties

1. The following are the duties performed by employees in this classification. However, employees may perform other related duties. Duties listed are not necessarily performed by each individual in the classification:

2. Review, plan, and design, install and maintain network hardware and operating system software on our managed client computer networks. Assist with strategic planning. Measures: Prepare for future growth of LAN, keep LAN operating systems current, assists in optimization/growth of installed LAN.

3. Install, configure, and maintain network servers and network resources such as routers, controllers, printers and network disk space. Measures: Monitor LAN resources to provide best possible availability/access to the network.

4. Configure, document and distribute new equipment and software to users. Measures: Install new/upgrades equipment in a timely manner.

5. Maintain records, including a complete and current inventory of all equipment, data-communication equipment and network software versions. Measures: Current up-to-date inventory.

6. Perform systems programming. Measures: Enhances operations and user access.

7. Assist in providing customer and Help Desk training for equipment and software within scope of network operations. Measures: Train users in network access and network resources.

8. Continually monitor new technologies in support of various systems currently in operation. Measures: Stays current, looks for ways to leverage today’s equipment for tomorrow’s needs.

9. Assist in evaluation and testing of various new hardware and software developments. Measures: Evaluates new/proposed hardware and software for usability and impact upon installed hardware/applications.

10. Provide support in the proper use of hardware as it affects the internal and client networks. Measures: Assists/trains users on how to best utilize network resources.

11. Plan, assign, coordinate and oversee network and PC personnel and/or other personnel as assigned. Measures: Provides effective guidance, leadership, and technical expertise. Assigns and monitors progress of work assigned. Provides appropriate input on employee performance reviews.

12. Plan, coordinate, assign and oversee the work of lower-level staff. Provide input on employee performance reviews. Provide support for staff during leaves, i.e., vacation, sick, etc., and during heavy or peak workloads. Measures: Effectively assigns the work and monitor’s progress.

13. Function in a lead capacity in overseeing day-to-day operations. Measures: Provides effective guidance, leadership and technical expertise.

14. Supervise and maintain system security. Measures: Only authorized users have access to the system.

15. Resolve user problems. Measures: Prompt response and solutions to problems when they occur.

16. Establish communication links between remote devices and other systems. Measures: Timely installation of communication links.

17. Design, develop, documentation and maintain backup and restoration procedures. Measures: System and user files are backed up in order to provide recovery in case of failure.

18. Monitor system performance. Measures: Review of response time.

19. Perform server, application tuning and programming. Measures: Enhances operations and user access.

20. Develop, assign, and assist in Help Desk training. Measures: Help Desk personnel are trained in the operation and recovery of common user and equipment problems.

21. Plan, coordinate, assign and oversee the work of lower level staff. Provide input on employee performance reviews. Provide support for staff during leaves, i.e., vacation, sick, etc., and during heavy or peak workloads. Measures: Effectively assigns the work and monitors progress.

22. Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability, Trains staff on how to use new software and hardware developed and/or acquired. Measures: Document plans, scripts, testing, and training material on an ongoing basis.

23. Manages the data center and computer systems including hardware, software and equipment. Measures: Maintain accurate information regarding hardware, software, and equipment. Provide end of life and lifecycle recommendations to respective supervisor and/or Director.

24. Provides guidelines and methods for installation and management of computer operating systems, disk arrays, tape libraries and other components. Measures: Document and manage installation guidelines and procedures for operating systems, backups and other components.

25. Maintain security systems from unauthorized use and user abuse. Measures: Ensure permissions are set and verified/updated as needed. Monitor any abnormal activity on systems.

26. Perform other duties as assigned within the scope of the job classification.

Supplemental Information

Knowledge of: Advanced level of network and personal computer operations, terminals, printers, modems and communications equipment, networks and network operating systems; and testing and diagnostic techniques; knowledge of network topologies and software; and effective supervisory principles and practices.

Ability to: Interact effectively with the public and employees; be able to maintain an effective and cooperative team; configure and trouble-shoot network hardware and communication equipment and operating systems and personal computer and peripheral equipment; install and optimize network client software and personal computer software; plan, assign, coordinate and oversee the work of others; comprehend personal computer software and network manuals; prepare clear, complete and concise reports; and effectively communicate both orally and in writing.

Education: Typical education would include a Bachelor’s degree from an accredited college or university, or equivalent in Computer Science, or equivalent combination of college, certifications, and work experience.

Experience: Typical experience would include five years of experience working with networks and personal computers, two years of which shall have been in a lead capacity.

Special Requirements: Possession of the appropriate California driver’s license, or the ability to acquire one within ten days of appointment.

Requires some work be performed after normal working hours and is subject to being on call to solve problems, provide back-up for staff, etc.

Working Conditions: Lift/move computers and related equipment up to 50 pounds.

Job Type: Full-time

Pay: $78,348.00 - $110,244.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Redding, CA 96001: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Would you pass a Live Scan? Live scan is digital fingerprint submission transmitted electronically to the California Department of Justice (DOJ). Live scan is an automated service for criminal history background checks that may be required as a condition of employment, licensing, certification, foreign adoptions or VISA/Immigration clearances."
• How many years of IT experience do you have?

Work Location: One location

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