JOB SUMMARY: Master Fitters & Builders work one-on-one with customers to provide a tour-level club fitting experience. This position presents tour-level club fitting experiences through providing in-depth club fitting knowledge while also possessing the interpersonal skills to sell relationally to our clients. Master Fitters are also responsible for building networks, managing customer relationships, and assist with all store operations as required by their manager.

ESSENTIAL FUNCTIONS

• Conducts innovative tour-level fitting experiences
• Reads, interprets, and explains data points in the club fitting process
• Oversees customer relations by growing and maintaining the fittings for their studio and personal clients
• Maintains brand standards by keeping work place up to studio standards
• Operate technology including, but not limited to: Trackman, Salesforce, Sam Putt Lab, and Microsoft Office
• Builds golf clubs to tightest tolerances in the industry
• Utilize relational selling methods to grow business metrics
• Performs other duties as assigned

Club Champion, an equal opportunity employer, is committed to equal opportunity for all employees and applicants. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a persons appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.

EDUCATION AND EXPERIENCE REQUIRED

• College degree preferred
• Experience with club fitting and launch monitors required
• 1+ years in sales experience required
• Experience selling custom golf clubs preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge, skill and ability to know and understand golf
• Customer Focus
• Communication skills - written, verbal, and non-verbal
• Time management
• Ability to work in a fast-paced environment
• Decision making
• Develop peer relationships
• Presentation skills

WORK ENVIRONMENT

• Studio locations with hitting bays
• Build shop

SUPERVISORY RESPONSIBILITIES AND COORDINATION:

• None

EQUIPMENT USED TO PERFORM THE JOB

• SalesForce
• Trackman
• Sam Putt Lab
• Microsoft Office
• Build-Shop equipment (including vices, saws, sanding belts, etc)

PHYSICAL ABILITIES

• Ability to stand or sit for extended periods and demonstrate motions as needed
• Ability to work with their hands as needed to build golf clubs
• Must be able to lift up to 50 lbs. at a time