Solutions driven success.

RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry.

As the Manager, Field Operations, you’ll manage all aspects of the third-party operations on behalf of the customer and serve as a liaison and main point of contact between the customer and third-party carriers. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.

Pay, benefits and more.

• Full health insurance on day one (medical, dental and vision)
• Life and disability insurance
• 401(k) option with company match
• Education assistance
• Company paid holidays
• Paid-time-off (PTO)

What you’ll do on a typical day:

• Monitor, track, and evaluate LCC carrier performance to key performance indicators (KPIs) and metrics
• Responsible for leading LCC carrier management to establish countermeasures and improvement plans are created and executed and follow up with carrier regarding progress being made to these countermeasures
• Lead on-site LCC carrier activities to include 12 – 16 by 5 coverage for all issues not limited to natural disasters, operation shutdowns, business continuity plans, etc.
• Create standardized work procedures (SOS/JES) for LCC activities
• Educate, train, and monitor LCC carrier execution to standardized work
• Perform process audits and lead various carrier performance reviews
• Provide reporting for LCC performance metrics to appropriate leadership
• Work with the customer to establish strategies for continuous improvement of the consolidation centers
• Lead value stream mapping activities and creates LCC process flow diagrams
• Review weekly logistics consolidation center invoice submission for validity and first level approval of invoices in excess of $330K/week and $17M/year
• Identify cost savings of $100K/annual in LCC projects
• Participate in network carrier transitions that consist of weeklong assignments away from home
• Work across two shifts with LCC Operations ending at 1830 EST at least one/afternoon evening per week

What you need to succeed at RXO:

At a minimum, you’ll need:

• 4 years of logistics or transportation experience
• Demonstrated group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
• Strong Fluency of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint

It’d be great if you also have:

• Problem Solving Skills and attention to detail.
• Comprehend multiple sources of data to identify and solve areas of improvement.
• Develop insightful, value-added, and actionable analyses with detailed explanations

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here.