As part of a global IT Team, the IT Business Applications Administrator consults, designs, implements, enhances, and/or replaces application technologies in accordance with the organization’s strategic needs and specifications. This position plays a key role in supporting the IT team in exceeding business expectations while providing support across a wide range of application technologies while spending most of their capacity as a core project resource. Additional responsibilities of this role include maintenance of IT application portfolio, training and first support escalation for the application administration staff.

IT Business Applications Administrator Responsibilities and Duties

• First point of escalation for application administrator support team
• Architect and design application solutions
  • Assist in the research, prototyping and selection of new/replacement application technologies.
  • Define software configurations and standards
  • Plan and design implementation of new/replacing application technologies
  • Work directly with internal/external partners regarding new solution/feature developments and bugfixes
  • Develop role and access management concepts
  • Define schedule for planned service interruptions/maintenance windows
  • Establish SLAs in accordance with organizational requirements
  • Maintain IT application service portfolio
  • Suggest and plan continual improvement for applications technologies
  • Backup / Restore
    • Establish and maintain application backup(s) and restore point intervals and concepts
    • Define and establish application disaster recovery plan(s)
  • Documentand maintain application knowledge base repository
    • Define/Update standard operating procedures
• Project/Change Management Support
  • Participate in business projects/initiatives as a core resource
  • Plan, assign and/or execute project related tasks and activities
  • Create/maintain project documentation, specifications, and status reports.
  • Develop and/or administer application training for end-users, administrators, and/or support staff.
• Adhere to company policies and protocols
• After hours support and maintenance as required
• Travel as necessary
• Other duties as assigned

IT Business Applications Administrator Education Requirements

• Bachelor’s degree (preferred)
• Basic ITIL Certification a plus
• 3 year minimum experience administrating enterprise applications
• 2 years project experience (preferred)

IT Business Applications Administrator Qualifications

• Excellent customer service skills
• Knowledge and experience:

o MS Windows and MS Office

o Administering Enterprise Software

o Project methodologies (Waterfall & Agile)

• Basic understanding of network fundamentals
• Ability to adhere to defined processes and procedures and suggest improvements
• Ability to work in a team environment and take initiative
• Ability to effectively prioritize and handle multiple tasks simultaneously
• Excellent written and verbal communication skills

COMPANY BENEFITS

• Generous PTO
• 10 Paid Holidays
• Medical, Dental, Vision Insurance
• Guaranteed Biannual Bonuses
• 401k with Company Match
• Company Paid Life Insurance
• Annual Raises
• Room for Advancement

COMPANY DESCRIPTION

Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We’re looking to build our team with individuals who like to think BIG, and want to be part of what makes our products- extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit.

"Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder

Are you interested in a truly unique and special company? Hear from our employees on what it means to be part of the Schluter family: http://www.schluter.com/careers . Then if you’re ready to see life in Orange, talk to us about this career opportunity at Schluter Systems.

Schluter Systems L.P. is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law.

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