Why Choose Us?
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By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best.

Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good!

About the job:
The Executive Office Assistant is a part of a team that works in concert to support the day to day operations and work projects of the President & CEO of the American Red Cross The Executive Office Assistant reports to the Deputy Chief of Staff. The position is based out of Red Cross headquarters in Washington, DC; however, the office currently operates in a hybrid work model. Operational flexibility is needed to meet urgent needs, especially during large disasters or as needed. May represent the President’s Office on administrative matters.

Core responsibilities include:

• Managing the President & CEO’s calendar in the context of her strategic priorities.
• Helping to execute meeting and activities in support of the President & CEO’s priorities.
• Liaising with Red Cross internal staff and external partners/constituents on scheduling and administrative issues.
• Providing office management support for the Office of the President and working on special initiatives.
• Acting at all times in a manner that reflects the humanitarian values of the Red Cross and the Office of the President.

What you will be doing:

• Work collaboratively with the President & CEO and the President’s Office staff to build the President’s calendar and successfully execute meetings and activities.
• Serve as the primary point person for all requests for the President & CEO’s time and work with the Chief of Staff and Deputy Chief of Staff to prioritize, schedule and implement requests.
• Manage the President & CEO's calendar for meetings, appointments, travel, and visits to field or operating units.
• Use appropriate professional judgment to keep President & CEO abreast of any changes, issues, or concerns that may impact daily activities and/or schedules.
• Make door-to-door travel arrangements for all meetings outside of the office and domestic or international travel, including visas when necessary, and prepare complex travel itineraries.
• Coordinate relevant logistics for all meetings attended by the President & CEO including room arrangements, refreshments, and event planning. May attend pertinent meetings with the President & CEO to preform administrative support functions as needed.
• Provide administrative support for the Office of the President including processing the President & CEO's expense reports and other invoices for review and payment and making purchases for the office-including supplies and meals as necessary.
• Accept and screen calls for the President and CEO and ensure the appropriate follow-up occurs either within the President’s Office, or by another business unit or executive.
• Assist the Senior Communications Officer in the President’s Office with incoming and outgoing correspondence.
• Prepare for and escort visitors as needed and promote a welcoming and productive working environment for all internal and external constituents.
• Maintain an updated and appropriate contacts database for the President & CEO.
• Coordinate conference calls and web meetings with internal and external groups, including organizing the dial-in and login information. Help plan and set up President & CEO’s meetings, events, and webinars. Ensure proper room layout, coordinate IT needs, and provide day-of support.
• Coordinate and maintain the continuity of operations plans for the office.
• Provide other administrative support as needed.

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

What we need from you:

• Five years of successful administrative experience.
• Must be able to prioritize and handle multiple assignments while adapting to changing deadlines and priorities with success and accuracy.
• Excellent written and oral communication skills and a willingness to work outside standard established business hours are necessary
• Excellent calendar management skills including the coordination of executive meetings in multiple time zones.
• Ability to work effectively with all levels of staff including internal and external stakeholders.
• Demonstrated excellent customer service mentality and must display tact and diplomacy in difficult or sensitive situations.
• Must be able to work in a discreet manner while maintaining confidentiality.
• Proficient knowledge and use of Microsoft Office applications (including Word, Excel and PowerPoint). May be asked to travel on occasion.

Education:

• Bachelor’s degree

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

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The legal stuff:
Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.

Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire.

The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit.  We offer our employees a competitive salary, wide range of generous benefits including health, dental, vision, life, and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays.  Also, we encourage professional development and provide growth opportunities.

To be considered for this position, please visit www.redcross.org/jobs to apply.

Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• executive admin: 5 years (Preferred)

Work Location: One location

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