Handle many inbound and outbound calls to customers and clients. Maintain records of the conversations with the customer and analyse the data.

Write and maintain confidential client case notes and reports, as well as information for clients, and other professionals.

Oversees the installation and implementation of desktops, hardware, and software according to department standards and procedures.

Driver's license and reliable transportation (Required). We have a 4 week paid training program to give you the tools you need to be successful.*.

Route calls to appropriate team members. Continually improve processes and assist or lead in implementation. Maintaining a positive, empathetic, courteous, and