Job Title: Receptionist

Department: Retail - Deposits
Reports To: Retail Banking Officer

Approved By: Jonesburg State Bank Human Resources Dept

Job Summary

• Greets and assists visitors. Answers telephones and provides appropriate information. Performs clerical tasks, assists on the teller line as assigned (ex. folding bank statements). Assists in the organization and administration of company objectives and policies.

Job Accountabilities

• Greets visitors and ascertains name and other pertinent information.
• Notifies appropriate employee of visitor's arrival.
• Answers telephone(s).
• Responds to questions about department operations, as appropriate. Assists on the teller line (ex. folding bank statements).
• May discern appropriate information through computer or hard copy files, company or department publications and guidelines and/or personal knowledge. Coordinates, copy and distributes Board Packets, monthly reports, etc.
• Routes calls for employees, as appropriate.
• Accurately takes and delivers messages. Manages the On-Hold telephone system.
• Accepts and signs for packages addressed to department.
• Delivers package(s) to addressee or notifies addressee of package arrival.
• Performs a variety of routine clerical tasks (may include processing of incoming and outgoing mail, sending and delivering FAX messages, arranging for and maintaining logs for package pickup and delivery, photocopying and collating, etc.), as time permits.
• Assures that reception area is clean and orderly.
• Handles forced place insurance
• Performs other related duties as assigned or requested.
• Work every 3rd Saturday from 8:15 am - 12:15 pm
• This job description is not all inclusive.

Job Qualifications

• Education: High School Diploma or equivalent substitute
• Experience: 1-2 years of experience required, with 2-3 years preferred

Competencies

• Ability to take initiative and problem solve
• Excellent verbal and written communication skills
• Excellent phone skills
• Excellent organizational and prioritizing skills
• Ability to present oneself as well as the company in a professional manner
• Proficient in the use of a personal computer and corresponding programs
• Attention to detail
• Interpersonal skills and customer service skills required
• Extensive Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook.

Physical Demands

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms.
• Occasionally required to talk or hear.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift light weights (less than 25 pounds).
• Occasionally required to lift moderate weights (25-50 pounds).
• Occasionally required to lift heavy weights (50 pounds or greater).
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Work Environment

• Office work environment

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Jonesburg, MO 63351: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: One location

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