Job Detail

After Hours Customer Support

After Hours Customer Support

Heniff Transportation Systems LLC

Oak Brook, IL

Job ID : 52624d6a32507635496b676c2f4676675a513d3d

Job Description :

Description:

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.


Shift: Saturday-Wednesday, 7am-4pm.


Essential Functions:

  • Address any dispatch related issues that come up after hours.
  • Field calls from drivers related to breakdowns, accidents, and other equipment related issues.
  • Work with terminals to assigns resources to meet customer requirements under company and regulatory agency mandates.
  • Enters complete and accurate data about the customer's orders into the computer system.
  • Communicates with customers, employees, and other terminal locations to ensure customer's requirements are met while getting the most efficient use of available resources.
  • Handles emergency and non-emergency situations.
  • Checks drivers' hours of service and maintenance condition reports of selected equipment.
  • Issuance ofEFS to address repairs and breakdowns.
  • Provide drivers with 24/7/365 access to live assistance when needed.
  • Other duties as assigned.

Requirements:

Qualifications/Requirements

  • Candidates must have knowledge of DOT regulations, safety polices, and other Regulatory bodies having jurisdiction over motor carriers.
  • Experience with Outlook (E-mail) and AS400 is desired.
  • Trucking Industry background a must.
  • Clear written and verbal communications
  • Work well in a team environment.
  • Must maintain confidential information.
  • Ability to analyze and resolve situations and problems.
  • Must have a talent to handle multiple priorities and projects.
  • Better than average skills working with computer programs.

Job Requirements

  • High school diploma or GED
  • Trucking/tank truck or Logistics experience
  • Preferred qualifications· Associate's or bachelor's degree

Benefits and Perks:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Employee Discount Program


In addition, eligible employees receive:

  • 120 hours Paid Time Off (prorated) in the first year & 7 Paid Holidays
  • Medical, Prescription, Dental & Vision Insurance
  • Short and Long-Term Disability Insurance
  • Voluntary Life & Accident
  • Critical Illness Insurance
  • Company Paid Life Insurance

At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.


PI202620055

Company Details :

Name : Heniff Transportation Systems LLC

CEO : Robert Heniff

Headquarter : Oak Brook, IL

Revenue : $500 million to $1 billion (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Shipping & Trucking

Sector Name : Transportation & Logistics

Year Founded : 1998

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Details

: Oak Brook, IL

: 34191 - 45188 USD ANNUAL

: Today

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