Please note, this position is located at Palisades Tahoe Resort in Olympic Valley, CA

Seasonal (Seasonal)

About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!

• 401(k) plan with generous company match

• Free lift tickets, plus 50% off lift tickets

• 25%-50% discount at Food & Beverage locations at Palisades Tahoe

• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more

• Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Position Summary

Responsible for ensuring our guests have the correct access product to safely and legally enjoy our mountains while delivering world class service. Actively works toward positive resolution for all issues, information and direction. This team works closely with other departments to create an organized system for lift access. A passion for skiing and riding with an enthusiastic attitude and a love for the outdoors is required.

Details:

• Position available on both sides of the resort
• Seasonal role, full and part time schedules available
• Incentives available

Operational Oversight

• Work with multiple departments to create a welcoming and safe environment for our guests
• Greet guests and welcome them to our resort
• Provide accurate information and direction to all of our guests
• Monitor Ski Data Gates by using technology such as handhelds and tablets
• Research, troubleshoot and assist guests with potential lift access issues and resolve any problems which could prevent our guests from having an outstanding day
• Protect the company and our guests against potential fraudulent pass and ticket issues

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or 6-12 months related experience and/or training; or equivalent combination of education and experience.

Language Skills

English must be the primary language. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, and other employees of the organization.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may regularly lift and/or move up to 30 pounds. Skiing or snowboarding may be required, but not essential. Standing for long periods of time is required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is sometimes exposed to wet and/or humid conditions, and outside weather conditions. The noise level in the work place is usually moderate.

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $18.68 - $24.28 per hour