The Wholesale Sales Administration Associate is responsible for ensuring wholesale customer’s orders are fulfilled in a timely and satisfactorily manner. This position supports sales efforts by providing a variety of services, solutions, and support to wholesale existing customers. This includes but is not limited to processing orders, shipping, process returns, sending/receiving invoices, purchase orders, answer questions on existing wholesale orders, setting up assortments in electronic portals, supporting trade show processes and collecting outstanding accounts receivable payments.

This position reports to big Sister “C” Bunny (Chief Customer Officer), while supporting our H-Operations team. The responsibilities below list the job components and their interaction with the various departments.

Essential Duties and Responsibilities:

· Deliver and lead 24/7 24 carrot customer service. Providing pleasant and professional interaction with wholesale customers via phone, email, and in person.

· Managing wholesale orders from customer to order management processing, receiving, processing, tracking and completing orders for existing customer base.

· Data entry of customer orders, shipments, payment applications, and order tracking.

· Maintain Superior product knowledge

· Help customers with brand and product questions

· Assists with accounts receivables, billing and collection.

· Makes outbound collection and customer service calls.

· Planning and managing Tradeshows

· Other duties as assigned

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Benefits:

• Health insurance
• Paid time off
• Work from home

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Anacortes, WA 98221: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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