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About the company
eTeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we’re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.

Job Title: TMS(Transportation Management System) Business Analyst

Duration:- 9 Months Extendable

Location:-Deerfield, IL

100% Remote
Pay Rate Range: $50.00-$55.00 on W2

Job Description:
The TMS Business Analyst’s role is to act as the liaison between the business and IT. In this position, the TMS Business Analyst will work closely across all departments to implement, and act as ongoing continuous improvement support for, the new transportation management software. This person will be hands-on and require skills in identifying, analyzing and implementing existing and newly proposed business processes.

This BA role has three major categories of responsibilities:

• Business process analysis and improvement
• Gap Analysis and Root-cause analysis
• System setup, configuration and production support
• Documentation and testing of new features and functionality

Essential Duties and Responsibilities:

• Business process analysis and improvement

o Gather business requirements through workshops, meetings, and interviews
o Document current and future system use cases and business flows
o Creates technical requirements necessary to implement proposed solutions

• Translates user needs into system requirements, engaging other business functions as needed
• Ability to analyze issues and perform gap analysis and root-cause analysis
• System setup, configuration and production support
• Act as a subject matter expert for the setup and configuration of TMS.
• Provide support for connecting to external parties via EDI
• Provide ongoing support of TMS updates and new functionality.

Training/mentoring of end users on system best practices

• Provide end-user Operations support for internal and external users
• Capable of training others on specific areas of business processes or systems

Supporting the documentation and testing of new features and functionality

• Assist with the development of system documentation, training materials, communication materials, demos, etc., in preparation for a global deployment
• Assist in writing test cases and participating in SIT and UAT activities
• Help to Identify and resolve data quality issues, assisting with the data management process between host systems and TMS.

Qualifications
To perform essential duties and responsibilities of the position, the following knowledge, skills, and abilities are required:

• Business process analysis and improvement

o Experience in business analysis. Ability to translate stakeholder requests into well-defined, documented use cases / requirements and review with stakeholders
o Solid knowledge of the application development / configuration process.

• Knowledge/experience of ERP or Supply Chain system implementation
• Knowledge of writing SQL and Agile processes a plus
• Prior experience within transportation, logistics or supply chain
• Ability to understand technical designs, specification and work to resolve changes that impact stakeholders
• Experience creating test cases and execute integration testing
• Ability to critically review and interpret technical documentation
• Ability to write Operations Users

o Strong communications skills (verbal, written, and listening)
o Ability to clearly convey ideas and concepts verbally, in writing, and via presentations

• Supporting the documentation and testing of new features and functionality

o Ability to handle multiple priorities and consistently meet deadlines through effective time management skills
o Sense of urgency with strong follow-up skills
o Must be detail-oriented and able to work within a team setting
o Proficient at problem solving and analytical techniques
o Ability to establish and maintain effective working relationships with internal team members and external stakeholders
o Ability to work with integrity and build trust

Education And/or Experience

• Bachelor’s degree preferred or relevant work experience in systems or business
• 3+ years of transportation, logistics or supply chain
• 3+ years of experience working with Blue Yonder transportation systems management or implementations
• Experience in a support role within Supply Chain
• Experience working with EDI transactions
• Experience in business process redesign
• Experience in system design, testing, validation, problem resolution, and training

Job Type: Contract

Salary: $50.00 - $55.00 per hour

Schedule:

• 8 hour shift

Work Location: Remote

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