KDL Enterprises, Inc.
Wenatchee, WA
Job ID : 52624d6a32507a364a304d6e2b5654755a773d3d
WHY KDL Enterprises:
What if you didn’t have to sell the brand, just our remarkable product line?
What if you didn’t have to convince your customers that your product was extraordinary quality?
At KDL our five-step process to design, discover, design, deliver and delight do just that! If you want endless opportunities collaborating with colleagues who support and inspire you to do your best work, KDL has just the opportunity for you.
At KDL we are driven by our core values of collaboration, integrity, loyalty, kindness, and family. We are committed to an inclusive and diverse workplace where employees feel welcomed, respected, valued, and empowered to realize their full potential. Whether you’re in product development, our manufacturing processes, or our sales and marketing services, our collaborative process—with our customers, our communities and each other help to forge a seamless customer experience.
PURPOSE:
Our Territory Sales Representatives are responsible for developing railing and skylight sales objectives in a specific territory driven by: Dealer interaction, 1:1 consultation, on-site field measures, merchandising and display placement. The Sales Reps accomplish this by utilizing our CRM software (Salesforce) to house pertinent information that allows them to track, maintain and grow the business. Our Sales Representatives manage their customer interactions a few different ways; by developing business plans, annual programs and setting super focused KPI’s (Key Performance Indicators), not only for their customers but for themselves as well.
The Sales Reps are provided all necessary tools and given the autonomy to develop and manage their territory the way they see fit, by setting clear expectations, providing excellent service, and driving the overall sales process to completion with integrity. Our Sales Reps have daily collaboration with our Customer Care Team, they also work with order entry and production from time to time. The Territory Sales Rep reports directly to the Sales Manager, although once a month the Sales Reps will work together with the Leadership Team to brainstorm about driving account creation, retention, and companywide growth.
RESPONSIBILITIES:
- Develop and manage new and existing Dealer relationships to maximize market share in an assigned territory.
- Conduct effective, results-focused joint planning meetings with new and existing customers that result in actionable plans and ongoing conversation allowing for the accomplishment of increased sales objectives.
- Develop key performance indicators with customers to measure and manage project performance.
- Develop personalized business plans for individual customers to ensure customers performance is on track to meet or exceed the forecasted budget.
- Review and manage business plans quarterly with stakeholders to ensure progression towards KDL’s goals and our ongoing alignment between our customers goals.
- Manage all qualifying project leads by scheduling an initial consultation, onsite field measure and or a final measure in a timely manner within the assigned territory.
- Prepare and upload all pertinent project information into salesforce for intake.
- Manage all leads, meeting, quotes, projects, follow up and customer communication within our system using the Salesforce CRM platform.
- Manage the sales process on all quotes that are sent to the dealer, engage in daily communication with the dealer, homeowner, builder, and our internal customer care team.
- Participate in monthly team meetings, sales meetings and weekly 1:1’s allowing transparent communication internally and proactive follow up communication externally to ensure clear proactive communication.
- Manage and execute new display placement, clean, and maintain existing displays regularly to ensure all displays are up to date, presented properly and look sharp.
- Conduct quarterly product knowledge trainings to ensure customers are staying engaged and are well versed in our products lines and services,
- Schedule plant tours and consistently collaborate with contractor, builders, and installers about our consultations and on-site field measuring services.
Job Type: Full-time
Pay: $40,000.00 - $120,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
License/Certification:
Willingness to travel:
Work Location: On the road
Name : KDL Enterprises, Inc.
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