DUTIES AND RESPONSIBILITIES:

The duties and responsibilities of this position shall consist of, but not be limited to, the following:

Answer phone

· Answer the phone in a professional manner, answering questions when able to or Transferring call to correct position.

· Change phone to and from night ringer as needed

· Page employees or management as needed for Visitors or emergency calls

Visitor/ Employee Greeter

· Greet Visitors and employees in a professional manner.

· Contact Host when needed or correct management for employee.

· Assist with handing out and collecting applications

Administrative Duties

· Data Entry

o Enter data into formats needed to print labels in and accurate and timely manner as requested by management

o Enter data in Environmental logs for Operation Manager in an accurate and timely manner

o Printing and distributing of production paperwork and shipping labels.

· Maintain a professional environment in the front office as through the “lens of the customer”.

· Sort mail, Notify Accounting and HR when mail has been sorted so they can pick up for timely responses when needed.

· Help with mailing out mass mailings

· Construct of dealer handbooks when needed

· Package and mail of items for Customer Service or management when needed

· Laminating items when requested

· Keep lunch room tables clean and disinfected after breaks and keep coffee filled. Refill hand sanitizers

· Stock lunchroom supplies as needed

· Other duties as requested by Leadership

JOB REQUIREMENTS:

Knowledge, Skills & Abilities:

§ Ability to read, interpret and apply written procedures and specifications.

§ Ability to effectively communicate verbally and in writing.

§ Knowledgeable in computer applications and functions (including Microsoft Office products)

§ Must be detail oriented and have excellent organization skills

§ Must be able to prioritize effectively and work with minimal supervision and/or direction

§ Must be self-motivated w/good time management skills

§ Work independently as well as a member of a team

§ Familiarity with ERP systems (XA Infor) preferred?

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Rice Lake, WI 54868: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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