Product Manager
Product Manager
Interfolio
Washington, DC
Job ID : 52624d6a325076374a6b556a2f46586d5a673d3d
Job Description :
Interfolio is on a mission to build smart, inspired and useful products for faculty and academic communities. By building an engine for faculty activity, decisions, and data, Interfolio has become the first mover in defining and owning the category of faculty-focused technology that cultivates goal-oriented collaboration around academic decision-making.
Interfolio operates the first holistic faculty information system to support the full lifecycle of faculty work, from job seeking to review, tenure, sabbatical, committee work, research, and beyond. Offering colleges and universities increased clarity and insight into faculty data to help achieve their strategic initiatives, Interfolio believes that advancing the faculty will advance the institution.
What's even better than that?
We've crafted a fun, collegial, dynamic culture that celebrates team and individual success almost daily. We've got a lean team of super-smart, super-hard working, local and remote colleagues who collaborate closely to produce a valuable service for an industry we're passionate about. And, we genuinely like working with each other and with our clients.
Like what you've heard so far?
Then consider joining our Product team! Product Managers at Interfolio play a central role in ensuring the overall success of our products, from idea inception, development, through commercial launch and ongoing maintenance. Successful product managers will have an equal balance of passion for creating innovative products and delivering outsized impact to our customers.
Customer Focus
- Interacts with customers to represent requirements and understand key customer needs and market basics.
- Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
- Focuses on delivering customer commitments.
- Keeps up to date on news/incidents and understands what is happening in the market and with competitors.
Data-Driven Decision-Making & Analysis
- Autonomously analyzes situations and data.
- Is proficient at reviewing and utilizing data from predefined dashboards to make decision recommendations.
- Compares and evaluates various possibilities, and makes recommendations for action that consider business implications.
Go to Market & Product Marketing Lifecycle
- Executes on go to market launch plans as required.
- Works directly with internal business partners, e.g. sales to gather and assess product needs in the marketplace.
- Trains and educates internal business partners, e.g. sales.
- Contributes to building collateral and marketing materials and provides input and expertise.
- Directly addresses customer complaints.
- Interacts independently with customers through in person communication, e.g. at various customer events.
Product Delivery & Development Lifecycle
- Leads the execution of a product roadmap for a single feature area.
- Understands and utilizes the drivers for improving the customer experience.
- Leverages tools to coordinate activities and ensure quality based on the development methodology in place.
- Defines and prioritizes requirement changes for engineering and performs analysis to meet acceptance criteria.
- Participates and contributes to process improvement activities.
Strategy & Commercial Acumen
- Meaningfully contributes to development and execution of the product strategy.
- Makes links between personal goals and the product teams/business strategy.
- Understands how role contributes to success of product and business strategy and goals.
Technical Skills
- Understands the company technology stack at a high level, for his/her feature area.
- Uses technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.).
- Understands the relevant technology architecture.
- Ability to engage developers to understand technology constraints.
Competencies:
Personal Capability
Practices Self-Development
- Is curious and keen to learn and develop new ideas, skills and knowledge
- Acts on feedback to improve him/herself
- Looks for developmental opportunities in day-to-day work
- Invests time and energy in self-development (professional qualifications , relevant reading, networking meetings, etc.)
Solves Problems and Analyzes Issues
- Is able to ask effective questions and collect facts from multiple sources in order to solve problems
- Is able to effectively identify and analyze problems and propose solutions
- Effectively manages day-to-day issues and problems without intervention
Innovates
- "Brainstorms" with others to look for different approaches to current process and tasks
- Looks for opportunities to develop new ideas or thinking within own role
- Experiments with new ideas as part of role
Interpersonal Skills
Communicates Powerfully and Prolifically
- Demonstrates effective conversational skills, including active listening and questioning
- Shares information relevant to own role
- Participates in team presentations
Collaboration and Teamwork
- Develops co-operative working relationships within the team
- Considers how own style affects others and tailors interactions accordingly
- Looks for ways to develop mutually beneficial relationships across teams
Builds Relationships
- Is approachable and friendly
- Asks for opinions of others
- Participates in formal and informal gatherings to meet new people and develop new relationships
Inspires and motivates others to high performance
- Brings enthusiasm to the team
- Gets to know others in the team and what is important to them
- Observes behaviours and models self after the others
- Leads by example by performing at high levels
Focus On Results
Drives for Results
- Works hard to achieve objectives
- Stays focused on key commitments
- Looks to overcome obstacles or barriers to performing
- Works with others to achieve joint goals
Interfolio is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters, If you'd like to view a copy of the company's affirmative action plan or policy statement, please email recruiting@interfolio.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call (202) 503-1299. The email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Company Details :
Name : Interfolio
CEO : Andrew Rosen
Headquarter : Washington, DC
Revenue : Unknown / Non-Applicable
Size : 51 to 200 Employees
Type : Company - Private
Primary Industry : Enterprise Software & Network Solutions
Sector Name : Information Technology
Year Founded : 1999
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Details
: Washington, DC
: 84811 - 130589 USD ANNUAL
: Today
