Park Operations Team Member
Simple Adventures

Summary:

Simple Adventures is Michigan's premier outdoor recreation company providing a multi-faceted operation including kayak, sup, canoe and bike rentals; guided tours and classes; corporate, group and team building events; along with a robust retail and food service program.

Simple Adventures is seeking a highly energetic, self-motivated individual who is passionate about outdoor recreation. This candidate should have a charismatic personality, exceptional work ethic, vision, and dedication to becoming an integral part of a core team.

The mission of Simple Adventures is to provide access for people of all ages and background to the outdoors. This mission is accomplished by offering low-cost, hands-on vibrant programs. This individual must be committed and dedicated to this mission.

Time Frame:

• Summer season: April-October
• Winter Season: December- March
• Year-round opportunities

Waterfront & Rentals Job Duties:

· Assist customers with the rental process of kayaks, paddle boards, canoes and bikes.

· Explain proper safety rules/guidelines to customers.

· Ensure customers out in the water are following our safety rules/guidelines

· Provide each guest with superior customer experience

· Follow company policies and procedures

· Clean boats and equipment, load and unload boats from racks

· Maintain POS and cash drawer

· POS and Software proficient

· Assist in special events

· Seasonal hours are demanding and expected, from May thru September.

· Maintain proper safety rules/guidelines with staff and customers.

· Provide each guest with superior customer experience

· Assist in maintenance and repair all equipment.

· Perform opening and closing reports at start and end of the day

· Other duties as assigned

Retail & Foodservice Job Duties:

· Cashier and customer transactions

· General inventory replenishment

· Food line prep

· Maintain POS and cash drawer

· Perform opening and closing reports at start and end of the day

Key Skills:

· Ability to problem solve

· Ability to multi-task

· Thrives under pressure

· Kayak, paddle board and bicycling experience

· Retail experience

· Quick and efficient decision-making

· Possess excellent communication and customer relation skills

· Complete knowledge of all Simple Adventures offerings

· Attention to detail and a high level of accuracy

· Organization, flexibility, and ability to adjust to changing deadlines

· Works efficiently, as a team member and independently

· Creates any needed data in the form of letters, memorandums, proposals or reports

· Initiative and integrity

· Very personable and outgoing demeanor. Needs to be very engaging with all people

· Enjoy dealing with the public

· Desire to share passion of the water sports

· Able to swim

· CPR certification a plus

· ACA Certification a plus

· Great verbal communication skills

· Highly responsible and reliable

· Comfortable working in extreme weather conditions, such as heat, cold, and/or rain

Requirements:

· Must have a valid Driver’s License

· Must be able to lift 75 pounds.

· Must have the ability to bend, stoop, and stand for long periods of time.

· Ability to work long hours outdoors, no A/C or heat

· Work in wet conditions

· Withstanding temperature extremes in outdoor environments and inclement weather year-round

· Ability to stand for entire work day

· **Candidate must successfully pass mandatory DMV background check and drug-screen, in accordance to local government, in order to be considered**

A little about our culture:

• Entrepreneurial spirit and innovation is our core!

• We are laser-focused on our customers, and passionate about inspiring people to actively engage with the amazing awe of the outdoors again and again.

• We strive to create meaningful, healthy change in the world.

• We value team members who are willing to wear many hats; who take personal initiative, anticipating what needs to be done, and figuring things out to make them happen; but who are also willing to ask help, to assist others and work together.

Additional Information:

· All personnel may be required to perform duties outside of their normal responsibilities.

· All staff must complete a Livery and Boaters Safety Course (provided).

· During peak season, daily operations are 7 days a week 9:00am-9:00pm weather permitting. Off-season hours will vary

· Must be available to work weekends and holidays during peak season. Off-season days will vary.

· We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, sexual orientation, national origin, veteran status, genetic information or disability.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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