Do you have a knack for bringing smiles to people's faces? Want to help create and provide great memories to our guests? You will provide friendly and efficient guest service, while capturing memories worth repeating for the guests of Newport Aquarium. Having a love and training in photography is not even required, but it couldn't hurt. We will train you in all aspects of our souvenir photography processes. Success comes from your great energy and engaging attitude. We require a dedicated individual who will take direction from the Merchandise Management Team in carrying out a great guest experience in relation to all souvenir photography activities.

Newport Aquarium offers amazing perks for all team members. Visit the aquarium whenever you want, share complimentary tickets with friends and family, enjoy discounts on food and beverage, merchandise from our gift shop, and candy from Sweet Dreams Candy Company. Enjoy flexible scheduling and the chance to hone your guest service skills.

Looking to pursue your education without the debt? Grow U has hundreds of programs available from certifications to college prep to associate's and bachelor's degrees. Many of these programs are fully-funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU

Newport Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.

MAJOR DUTIES AND RESPONSIBILITIES:

• Perform, adhere to, and implement all Herschend Family Entertainment Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.
• Maintain a positive attitude and appearance at all times.
• Approach guests and offer photo services in a friendly and engaging manner.
• Arrive on time and ready to work all scheduled shifts, and in accordance with Newport Aquarium uniform and appearance standards.
• Keep safety as a number one priority at all times while working at Newport Aquarium.
• Understand policies and procedures relating to the overall functions of the Merchandise department
• Work with other team members/departments of Newport Aquarium to ensure effective communication is implemented at all times
• Maintain appropriate guest and team member relations at all times, ensuring guest and team satisfaction, as well as, safety.
• Delivers high quality images to guests, accurately setting camera settings prior to shooting photos.
• Ensures assigned photo location is stocked, clean, prepared and organized.
• Must be self-motivated to work independently, as well as, disciplined and reliable.
• Must maintain a willingness and ability to learn and perform all job functions, work independently as well as with a team.
• Contribute to a work environment that is satisfying, enjoyable and energetic.
• Responsible for proper cash handling and maintaining PCI (Payment Card Industry) compliance.
• Demonstrates strong customer service and interpersonal skills.

QUALIFICATIONS:

• Prior cash handling and point of sale experience is a plus.
• Must have strong public speaking skills and the ability to read, write and speak the English language (knowledge of other languages is a plus).
• Must be able to think clearly, react quickly, and calmly to changes and/or emergency situations
• Previous guest service or retail experience preferred.
• Ability to work a flexible schedule which may include evenings and/or weekends and holidays.

REQUIREMENTS:

• Successful completion of pre-employment background check.
• Ability to remain on feet for long periods of time, climb stairs, bend, and stoop.
• No history if allergy related to animals or plants, which might interfere with ability to work.
• Physical strength, including the ability to lift up to 25 pounds

YOU CAN EXPECT:

You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.