We are currently seeking a full-time experienced MEDICAL RECEPTIONIST/SCHEDULER working from Tuesday to Saturday FULL TIME/PART TIME in a therapy clinic that offers a variety of types of therapy for both children and adults.

We would like someone that is dedicated, organized, professional, courteous, and motivated and compassionate about helping others. This is a fast paced medical clinic and truly looking for someone that is very organized and has strong multi-tasking skills, with at least 1 years of professional experience.

***Interviews Start Today***

Working hours required: Tuesday to Friday 10 am to 630 pm and Saturday 8 am to 430 pm.

The successful applicant will be a responsible and organized individual with experience leading successful teams, strong communication skills, and a strong number sense. Applications must have strong multi-tasking skills and maintain a positive appearance and attitude, as well as use his/her time in a productive manner.

Those who apply MUST be Orange County residents.

ESSENTIAL JOB FUNCTIONS:

• Promptly answering a high-volume of phone calls & emails; Accurately taking and delivering messages
• Daily faxing, scanning, and data entry
• Scheduling new and returning patients
• Use proper registration protocols with all patients, editing existing patient data
• Maintains knowledge of all providers’ schedules and restrictions.
• Handling new and existing patient inquiries
• Patient check-in and check-out
• Creating & Filing patient charts and correspondence
• Verification of insurances
• Collecting co-payments and/or any past due balances
• Posting daily payments accurately
• Requesting medical reports as needed
• Resolving problems on an as needed basis
• Prepares and submits claims to insurance companies
• Request authorizations, Retro-Authorizations, Extensions
• Perform other special projects and duties as required

INTERACTIONS:

• Interacts frequently with patients, clinic personnel and outside referral sources personnel by telephone, correspondence and personal contact.

POSITION REQUIREMENTS:

• Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions
• Excellent customer service skills via Phone, Email and In-Person
• skills
• Positive and upbeat personality
• Knowledge of grammar, spelling and medical terminology
• General knowledge of healthcare insurance and terminology
• Knowledge of CPT, HCPCS, ICD-9, ICD-10 codes
• Good written and verbal communications skills to communicate effectively
• Must be able to work under general supervision.
• Professional and mature demeanor
• Exhibit courtesy/respect for co-workers and willing to help co-workers when needed
• Excellent organizational abilities.

PREFERRED QUALIFICATIONS:
Experience

• Previous experience as a receptionist in the healthcare industry or as a Medical Assistant is preferred
• Prior experience preferred in handling and balancing cash highly desirable
• Knowledge of all insurance types including HMO, PPO, and Private insurance, Medicare, Secondaries, Medi-Cal and Cal Optima.

License / Certification:

• Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school is preferred, but not required

Computer Skills:

• MS Word, Excel and Office Ally experience is a plus.
• Preferred previous experience with computers and/or automated scheduling

Other:

• Bilingual (English/Spanish) communication skill

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Weekend availability

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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