MEDICAL ASSISTANT/NURSES STATION

REPORTS TO: MEDICAL ASSISTANT TEAM LEAD

RESPONSIBLE AND ACCOUNTABLE FOR:

• General cleanliness, stocking of patient care rooms and procedure room.
• Acting as liaison between the provider and the patient.
• Rendering nursing care to RGI patients in the office setting or procedure room under the supervision of the Director of Operations.
• Making every effort to remain a flexible cooperative and supportive member of the

RGI office staff.

• Care and maintenance of all clinic equipment and accessories.

PROFESSIONAL REQUIREMENTS AND EXPERIENCE:

• Medical Assistant in the State of Pennsylvania
• Minimum of two (2) years previous office experience preferred.
• Demonstrates clinical expertise in gastroenterology nursing.
• Current BLS certification
• Participation in ongoing continuing education
• Ability to deal compassionately, professionally, and courteously with patients, their families, providers, and fellow RGI staff

TYPICAL PHYSICAL AND MENTAL DEMANDS:

• Full range of body motion, including manual and finger dexterity and eye-hand coordination
• Extensive periods of standing or walking
• Bending, lifting, and carrying
• Normal color perception and corrected visual acuity and hearing to normal range
• Involvement with management, providers, staff, and patients and their families

TYPICAL WORKING CONDITIONS:

• Clean environment in a gastroenterology physicians’ office.
• Exposure to communicable diseases
• Exposure to chemicals common to a clinical setting (formaldehyde, glutaraldehyde)

DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:

• Render nursing care to patients in the office setting as well as procedure setting under the supervision of the Director of Operations
• Cares for and maintains all capsule endoscopy equipment and accessories
• Cleans and stocks clinical areas as well as procedure room
• Assists provider during procedures (Solesta, Hemorrhoidal Banding, anoscopy)
• Spanish translation services, as needed
• Takes and records weight, pulse and blood pressure of each RGI patient
• Reviews patient’s current medication, dosage and dosage schedule on each visit and records on medication sheet
• Lists patient’s medical allergies on red allergy sticker on front of chart and on medical record
• Ensures patient confidentiality by closing door in each patient exam room
• Chart Prep - obtains diagnostic studies (labs, x-rays, path report, ……)
• Provides instruction and information to patients as per provider’s orders recorded on medical Record to include, but not limited to:
• Provides educational instructional materials to patient
• Provides and reviews special diets
• Completing lab requests completely to include any specific instructions for the test
• Instructing patient on collection of stool studies and providing appropriate containers.
• Dispenses sample medications as ordered by provider
• Has working knowledge of insurance criteria as it pertains to where patient is required to have labs, x-rays and other procedures performed
• Knows provider preferences and implements same
• Restocks nurses station with drugs, diets, instructions, educational materials as needed
• Restocks patient exam rooms daily
• Processes hemoccult cards and FIT tests mailed back by patients, documents results, codes results and bills as per RGI guidelines.
• Properly disposes of contaminated waste following Universal Precautions and OSHA regulations
• Documents all aspects of patient care according to the policies of RGI
• Completes chart prep for incoming appointments
• Obtains timely clearances from other physician offices prior to tests or procedures as per RGI guidelines
• Performs follow-up calls to patients as assigned

JUDGEMENT AND DECISION MAKING:

• Demonstrates good judgement and reasoning when investigating and solving problems
• Seeks guidance and direction in the performance of responsibilities and duties

RELATIONSHIP AND OTHERS:

• Maintains cooperative working relationships with all RGI staff and providers and medical offices outside of RGI.
• Treats all patients and their families with respect, courtesy and professionalism.
• Promotes a high degree of morals and positivity within the office, including cooperation, communication, and coordination between this job and other RGI jobs
• Demonstrates ability to tactfully handle difficult situations

PLANNING AND TIME UTILIZATION:

• Consistently shows ability to recognize and deal with priorities

INITIATIVE:

• Performs all duties in an independent manner with minimal direction and supervision
• Recognizes and performs duties which need to be performed, although not directly assigned

ATTENDANCE AND RELIABILITY:

• Does not abuse or take advantage of sick time. Regular attendance is a necessity.
• Reports to work as scheduled and can complete all functions of the job.
• Always provides proper notification and notice of absences as outlined in

RGI Personnel Policy Manual

• Reports to work, is at the assigned station and ready to work at proper start time
• Returns from 30-minute lunch on time.

OTHER:

• Maintains a well-groomed, appropriate appearance
• Maintains a clean, well-kept work area
• Performs other duties as required by the Director of Operations

NOTE:

• All staff will be sufficiently in-serviced to each procedure prior to performing that procedure

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

SUMMARY STATEMENT:
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to reflect those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Medical specialties:

• Gastroenterology

Schedule:

• 5x8
• Day shift
• Monday to Friday
• No weekends

Work setting:

• Office

Ability to commute/relocate:

• Lancaster, PA 17601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: One location

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