Job Description – Valet Attendant

Company Information

Organization Name: The Plaza at the Palm Beaches Condominium Association
About Our Organization: A luxury waterfront condominium in downtown West Palm Beach.
Website: www.theplazawpb.com
FLSA Status: Non-exempt
Hiring Manager Job Title: Assistant General Manager
Employment Status: Full-time Regular

Job Summary

Valet attendants are responsible for parking and retrieval of residents and guest’s vehicle. Before taking the vehicle, the valet assesses and documents any vehicle damage. This is to protect the valet and The Plaza from being responsible for car damages he/she has not committed. Also responsible for welcoming residents, assisting with luggage, providing directions and any other related assistance

Education and Experience
High School Diploma - or the equivalent (for example, GED)

Primary Job Duties

• Assist owners and guests with open and closing vehicle doors.
• Able to communicate parking procedures to new owners and guest.
• Park and retrieve cars for residents without causing damage to the vehicle. Assist residents or guests with their luggage/packages/groceries/etc.
• Responsible for maintaining the security of vehicles by proper key control.
• Document and report all vehicle incidents, like damages, accidents, theft, missing articles etc.
• Re-route traffic to commercial garage when parking facility reaches maximum capacity and ensure other staff are informed.
• Ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic in the garage.
• Manage the valet and parking area, organize vehicles, (cones, barricades, directing traffic), etc.
• Protect cars, and perform basic car service such as jump starting a car, putting air in tires etc.
• When needed, maintain cleanliness of The Plaza grounds areas at all time. Pick up debris from driveway, make sure storage areas are clean and presentable, and all equipment is in working order.
• Promptly answer telephone calls using positive and clear communication.
• The ability to remember names and apt numbers of residents and their pets and of course the cars they own.
• Responsible to report security or safety problems, safety hazards and potential problems to your supervisors.
• Monitor KIPSU for vehicle requests.

Basic Skills

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Speaking- Talking to others to convey information effectively.
• Driver’s License -A valid driver’s license in good standing (No DUI’s or reckless driving violations)

Must have experience in driving cars with manual transmissions and must be comfortable driving all types of vehicles.

• Service Orientation- Actively looking for ways to help people.
• Time Management- Managing one's own time.
• Communication -Must also be able to communicate efficiently in English, answer residents’ inquiries, and greet the guests in a friendly and accommodating manner. Must have self-confidence and can easily relate to people, even when dealing with angry or impatient residents or guests
• Physical Demand - The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Having the physical agility to stand or sit for long hours is another requirement. He must be able to walk and run long and short distances. All valet attendants should be prepared to work under all weather conditions as well as work for extended periods.
• Grooming - All employees must be neat, clean and well groomed.
• Availability - Must be available to work flexible full-time hours including weekend & holidays, and special events.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Reviewed with employee by

Signature: _______________________________ Name (print): ________________________________

Title: _____________________________________________________ Date: _____________________

Received and accepted by

Signature: _______________________________ Name (print): ________________________________

Title: _____________________________________________________ Date: _____________________

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:
All employees are required to be vaccinated.

Ability to commute/relocate:

• West Palm Beach, FL 33401: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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