Responsibilities include:

• Establish insured relationships, cross-sell, and follow-up with members and policyholders.

• Respond to inquiries regarding insurance availability, eligibility, coverage’s, prepare insurance proposals, policy changes, transfers, and billing clarification.

• Outbound sales calls.

• Provide prompt, accurate and friendly customer service. Service can include answering incoming phone calls promptly with a high level of professionalism and courtesy while providing accurate and efficient information to members and policyholders.

• Maintain a strong work ethic with total commitment to success each and every day.

Qualifications:

• Excellent customer service, communication and problem-solving skills.

• Self-motivated and possess valuable selling skills.

• Ability to multi-task in a fast-paced work environment and possess organizational skills.

• Accuracy and detail oriented in all areas of work.

• Experience with Windows based software including Microsoft Word and Outlook.

• Property and Casualty License Required.

• Able to learn computer functions.

• Experience in working in an insurance agency preferred, but not required.

• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts