As a Mylo Insurance Operations Manager you will lead and manage key operational initiatives that optimize and scale our digital insurance agency. You will be responsible for working with internal and external partners to analyze effectiveness, make recommendations and optimize our procedures. Our ideal candidate has experience working with insurance carriers and product automation.

Responsibilities:

• Manage projects geared towards meeting operational goals, adding efficiencies and driving excellence in our sales and service operations
• Serve as a subject matter expert for questions related to systems, procedures, workflows, insurance products and coverages
• Partner with carriers to validate appetite, acceptability and eligibility
• Monitor adherence to procedures, including system usage
• Serve as an escalation point for operational issues
• Work cross-functionally to assess and analyze effectiveness, and provide data-backed recommendations
• Collaborate with our technology team to optimize workflows and systems
• Act as a liaison between staff and vendor partners, including outsourced vendors and resources
• Build, optimize and document workflows and procedures
• Provide data, analysis and reports for senior executives as appropriate
• Other duties as assigned based on the needs of the business

Requirements:

• Three years of experience working in a startup or high-growth organization
• Experience with automating insurance products or processes
• Ability to thrive while adapting quickly to changing business needs
• Excellent project management skills, working collaboratively to ensure all areas of the business are moving in the same direction
• Previous experience with an insurance agency management system
• Verified technical expertise in areas of commercial lines P&C insurance
• Familiarity with Salesforce
• Previous experience in Vertafore’s AMS360

Mylo, LLC (Limited Liability Corporation) is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.

**No Agencies please**

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Mylo, LLC. Mylo LLC will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person, or entity. Employment Agencies, who have fee Agreements with Mylo, LLC must submit applicants to the designated Mylo Employment Coordinator to be eligible for placement fees.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Kansas City, MO 64114: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please include your personal email address here for all correspondence:
• This is an ON-SITE position in Kansas City, Missouri. Please confirm you live in Kansas City OR will be relocating to Kansas City.

Education:

• Bachelor's (Required)

Work Location: One location

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