Insurance Customer Service Representative
Insurance Customer Service Representative
The Melissa Workman Agency
Flint, TX
Job ID : 52624d6a325076374a6b596b2b46336d5a413d3d
Job Description :
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range: $25000.00 - $35000.00 per year
Benefits
Paid Holidays
Paid Time Off (PTO)
Career Development & Growth
Hands On Training
Bonus Opportunities
Mon-Fri Work Schedule
Professional Work Environment
Office Snacks & Coffee
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Document each customer contact in eAgent.
- Answer incoming phone calls on the first ring.
- Prospecting and generating new businessthrough leads & referral sources.
- Provideexceptional customer service.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- A Property & Casualty license is a bonus but will train good individual.
- Great Customer Service Skills.
- Works well with other employees and is a team player with a positive attitude.
- Strong communication skills, both oral and written.
- Driven and goal-oriented individual.
- Be capable of handling customer rejection.
Company Description
We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. We take our job seriously and tailor our clients' policies to their needs. We care, and it shows in our results! Our dedicated staff work incredibly hard to ensure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team.
Company Details :
Name : The Melissa Workman Agency
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Details
: Flint, TX
: 25000 - 35000 USD ANNUAL
: Today
