Join a well-established 50-year-old family company with great pay and benefits. Industrial Burner Systems offers the highest levels of commercial HVAC needs throughout the Boston area and South Coast. We are looking for a qualified HVAC Service Manager who is goal oriented, self-motivated and has demonstrated leadership skills. As the Service Manager, you will manage our team of skilled trade personnel and manage the maintenance, repair, or replacement of our customers' mechanical systems and equipment.

Responsibilities:

• Manages and develops the service staff, which includes hiring, terminating, and disciplining of employees, scheduling employees, scheduling work priorities, evaluating performance and directing work assignments to ensure effective production.
• Evaluates workload and schedules service work in a way that best utilizes manpower and maximizes profits.
• Resolves customer issues and complaints to ensure customer satisfaction.
• Ensures that materials and equipment are ordered and delivered for scheduled jobs.
• Schedules repairs for parts to ensure minimal downtime in job completion.
• Records and inventories, tools, and vehicles.
• Works closely with payroll to ensure that technicians are paid properly.
• Prepares and presents quotes for add-on/replacement of equipment, preventive maintenance services.
• Responsible for 10+ field employees
• Previous experience as a commercial HVAC service technician preferred.

Qualifications – Education & Experience

• High School diploma / GED required
• OSHA certification required
• Bachelor's Degree preferred
• 8+ years’ experience in HVAC service operations required
• Proven success managing skilled trade personnel such as HVAC technicians
• Education or hands-on experience in any or all of the following: electrical, water and steam mechanical systems, HVAC, chillers, boilers, building controls systems
• Highly preferred certifications: EPA certification, any tradesman license
• Driver's license and ability to commute locally in the market to customer sites as needed
• Ability to work in a fast-paced environment

Employment Type

• Full-time

Benefit Conditions:

• Waiting period may apply

Pay Frequency:

• Weekly

Job Type: Full-time

Pay: $85,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• On call

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• High school or equivalent (Required)

Experience:

• HVAC service operations: 8 years (Required)

Work Location: One location

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