We are the Northwest’s leading provider of comprehensive home care and support services. We are client-focused and innovative, we are always looking for top talent in direct care and leadership. Become a part of a growing organization that believes in compassion, service, honesty, accountability and leadership.

The Home Care Office Coordiantor ensures that all clients receive the best service possible and according to the care plan.

Monday - Friday 8 AM - 5 PM may assist with after hour on-call duties as needed.

Position Summary: This position will coordinate client care service, staff training & recruitment, employee orientation, employee onboarding oversight and other operational daily activities in the office such as payroll, A/P, scheduling oversight of direct service staff and resolving client issues in conjunction with the Agency Director. This position will also by performing the following duties: maintaining solid and consistent communication with company leadership and ensuring accurate client & employee file maintenance. operational activities

We offer a comprehensive benefits plan that includes health insurance, life insurance, disability, supplemental insurance, 401k with match, paid holidays, paid time off and more!

Essential Duties:

• Organize Client services, ensure client satisfaction are meet.
• Train & Oreint all caregiving staff to the client care plan & train the caregivers in proper service delivery methods.
• Ensure client supervisory in home visits are completed every 90-days.
• Ensure client communication occurs with the client casemanager on a monthly basis.
• Participate in weekly administrative & monthly meetings as scheduled.
• Assists the new hire process for the office hires; ensures all documentation is completed accurately and in a timely manner.
• Ensures all employee records are current, accurate, and updated regularly.
• Ensures WOTC applications and all other applicable paperwork are completed in a timely manner for each new employee.
• Assists compliance with HR processes and procedures throughout office.
• Ensures all required A/P related paperwork is scanned and submitted for payment.
• Follows up on all Private Duty Hot-Lead Assessments and Deposits.
• Supervises monthly Service Monitoring Calls with state Department on Aging.
• Ensures the appearance of the offices open environment is professional: neat, clean, orderly and generally free of clutter.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.
• Follows all Medicaid, and HIPAA regulations and requirements.
• Abides by all regulations, policies, procedures, and standards.
• Performs other duties as assigned.

Requirements:

· High school diploma or equivalent

· Preferred additional education such as a diploma from an accredited vocational school or college

· Must have three to five years of recent experience working in a healthcare environment or related field

· Understanding of basic medical terminology

· Interpersonal, organizational and communication skills

· Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program

• Must adapt well to changing priorities.
• Must have reliable Transportation

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Orofino, ID: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 3 years (Preferred)

Work Location: One location

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