The General Manager is responsible for leading a team of sales and operations associates to assist customers in their shopping needs; also monitoring the daily operations of the online business while meeting strategic goals for the division.

Supervisory Responsibilities: This position will have direct supervisory responsibilities.

Responsibilities:

· Oversees and participates in the recruitment, hiring, and training of employees

· Ensures a healthy and safe working environment, and compliance with federal and state regulations

· Ensure employee’s work productivity and professional development

· Design strategy and set goals for growth

· Champion and ensure all company policies are followed

· Creating employee schedules, assigning schedules and responsibilities to employees, checking to see if these responsibilities and assignments are followed through

· Develop strategy and establishing Key Performance Indicators (KPIs) for financial goals, sales targets, and customer experience standards and communicating the KPIs with staff

· Conducts performance evaluations based upon KPIs that are timely and constructive

· Managing the online business

· Helping to create advertising campaigns for attracting new customers and retaining current customers and helping to create both in and outside store promotions for attracting customers

· Stay current on technology and the emerging trends in the digital marketplace

· Establish and champion best practices to include Sales, Customer Experience, and general business standards

· Establish goals while driving to meet and exceed those goals

· Performs other related duties as assigned

Requirements:

· Great interpersonal, verbal, and written communication skills and a client-centered approach

· Great organizational, managerial, sales, marketing, basic accounting, and finance skills

· Ability to set both short term and long-term goals and communicate them to others

· Ability to motivate and organize multiple efforts to accomplish goals

· Proficiency in MS Office and MS Teams

· Learn and become Super User in Epicor, our Enterprise Resource Planning (ERP) software

· Report directly to Corporate President and work with Corporate CFO and accounting team

Education and Experience:

· A bachelor's degree in business management, marketing, or other relevant field required, or relevant combination of experience and education may be considered; Master’s degree preferred.

· At least 5 years' on retail management experience required; 2 years online sales experience preferred

· Computer proficiency.

Additional Requirements:

· On-site full-time position

· Normal work week: 50 hours week

· Must be able to traverse manufacturing area quickly.

· Prolonged periods of standing and sitting

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Clinton Township, MI 48038: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location

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