Director of Food and Beverage | Best Western Ocean View Resort
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

The Perks

• Eligibility of perks is dependent upon job status
• Paid Time Off (Because Balance Matters)
• 401K Match (Free Money)
• Values Based Culture (#OMGLIFE)
• Benefits - Medical, Dental, Vision, Disability Coverage
• Company Contributed HSA/FSA Plan
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Third Party Perks (Movie Tickets, Attractions, Other)
• Company Sponsored Life Insurance Policies
• Employee Assistance Program
• Team Member Outings
• Diverse Work Group
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Ability to Climb the Ladder
• Online Learning Platform to Help You Grow!

The Brass Tacks

• Plans, designs, implements and controls Food and Beverage operations, ensuring profitability, efficient operations and adherence to established standards.
• Establishes and maintains standards for food and beverage quality, presentation, handling, sanitation and safety in alignment with property standards and applicable regulations.
• Develops and implements policies and procedures to ensure that all work practices meet or exceed the established standards.
• Participates in the preparation of the annual operating budget and financial plans which support the overall objectives.
• Establishes and maintains budgeted supply and labor costs for Food & Beverage operations.
• Conducts industry research to accurately project future trends.
• Works with the Executive Chef on menu planning, pricing and preparation.
• Ensures the security of all Food & Beverage supplies, equipment and inventory by establishing and ensuring adherence to security standards.
• Partners with Columbia Hospitality to ensure effective pre-opening activities, prior to the opening of the hotel.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Communicates with Food & Beverage Managers during service to ensure proper client and guest service is being achieved.
• Conducts frequent inspections of all dining, kitchen and storage areas to ensure that all Food & Beverage activities meet or exceed the established standards.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended.
• Participates in the property’s Manager on Duty program as needed.
• Ensures timely and courteous follow-through on all client, guest and team member requests.
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
• Performs in the capacity of any position supervised as needed (based on qualifications).
• Conducts training on job standards and areas of responsibility as needed.

The Nitty Gritty

• A college or university degree with eight or more years of related experience; or an equivalent combination of education, training and experience.
• Computer literacy in the Point of Sale system and the sales and catering computer application.
• Strong working knowledge of fine dining and beverage service procedures.
• Working knowledge of applicable liquor laws and regulations.
• Working knowledge of equipment utilized by the Food & Beverage team at the property.
• Food handling and other permits, licenses or certifications as required.
• Ability to read, write and understand English.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, rate, ratio, proportions and percentages and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Basic computer literacy in Microsoft Office.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Financial management skills, including budget management, expense control and analysis of Profit and Loss statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
• Ability to understand and apply labor and industry-specific laws and regulations.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

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