Under direct and indirect supervision, the Front Desk Coordinator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties. This role will provide information to callers and perform routine clerical and administrative functions such as answering phone calls, drafting correspondence to patients and insurance providers, respond to explanations of benefits, scheduling and confirming appointments, organizing and maintaining paper and electronic files, presenting cases, track and balance, credit transactions, and other basic financial support functions.

· Always maintain the highest level of confidentiality to HIPAA standards.

· Adhere to strict safety guidelines and procedures to OSHA and office standards.

· Must be comfortable seeing and able to maintain a professional demeanor and attitude while working around blood and unpleasant smells.

· Must be detail oriented in order to prepare and process business correspondence.

· Must be flexible and understand that job duties may change from time to time and that this individual may be asked to assist in other areas of the office.

· Must demonstrate active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Must demonstrate good reading comprehension by understanding written sentences and paragraphs in work related documents.

· Must demonstrate excellent communication skills by talking to others to convey information effectively, and preparing business correspondence.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Sanitizing, disinfecting, or cleaning procedures in place

Clinical Setting:

• General Dentistry

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care

Schedule:

• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Dental receptionist: 2 years (Required)

Work Location: One location

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