Job Detail

Customer Service Specialist

Customer Service Specialist

Ritchie Lakeland Oil

Minocqua, WI

Job ID : 52624d6a325033394a3041752b6c72675a413d3d

Job Description :

Are you customer service oriented and enjoy a fast paced environment? Ritchie Lakeland Oil & Propane is currently seeking a highly motivated, customer focused, Customer Service Representative whose role is to answer incoming calls from customers, educating and providing customers with information on our products and services.

Ritchie Lakeland Oil & Propane is a family owned and operated company that has been serving its customers for over 40 years. Our goal is to not only meet our customer's needs through exceptional service, but also to provide quality propane at affordable prices.

Our office in Minocqua, WI is seeking an experienced Customer Service Representative to be the first point of contact with our customers in our call center. Our customer service representatives are passionate, customer-focused professionals with outstanding people skills.

As a customer service professional, your responsibilities will include:

  • Identify and access customers’ needs to achieve customer satisfaction
  • Investigating and resolving customer questions
  • Assisting with a number of administrative duties, such as: Filing, Data Entry, billing and taking customer payments
  • Input orders and ensure accurate entry
  • Ability to multi-task, prioritize and mange time effectively
  • Have good communication skills with customers, management and co-workers
  • The ability to deal with the demand of fast paced and high volume work environment
  • Assist and support walk in customers at location

.

The successful candidate should possess the following qualifications:

  • At least 2 years of office experience in customer service or call-center environment working in the propane industry, a plus!.
  • Excellent written and verbal communication skills.
  • Strong PC (Windows, MS Office) and data entry/typing skills.
  • Ability to learn proprietary software systems quickly & efficiently with training
  • Have the ability to multi-task and prioritize multiple assignments.

Ritchie Lakeland Oil & Propane places great importance on serving our employees and does so by offering very competitive wages and a comprehensive benefits package. The position is full time. Ritchie Lakeland Oil & Propane is proud to be an Equal Opportunity employer in accordance with all applicable state & federal laws.

  • Competitive pay
  • Health Insurance
  • Dental insurance
  • Vision insurance
  • 401K with Employer match
  • Vacation
  • Pension plan

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

Company Details :

Name : Ritchie Lakeland Oil

teachering.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, teachering.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, teachering.org is the ideal place to find your next job.

Details

: Minocqua, WI

: 16 - 20 USD HOURLY

: 110 days ago

Share Job :

Related Jobs

Accounting Manager or Trainee

Moab Springs Ranch

Moab, UT

45000 - 65000 USD ANNUAL

Full Time

Accounting Manager will oversee and perform duties to ensure all aspects of accounting are recorded properly and timely including Payroll, A/P, A/R,

Registered Nurse (RN)

Quality CNA Training, LLC

Milwaukee, WI

35 - 40 USD HOURLY

Full Time

Instructors provide students with the knowledge and skills necessary to pass the certification exam. Meet students learning needs by incorporating a variety of

Structural Engineer, E.I.

Mid-South Engineering

Rogers, AR

65000 - 75000 USD ANNUAL

Full Time

You can expect to be trained in structural design/analysis, 3D modeling, drafting/design focusing in structural-discipline tasks on industrial projects

San Diego, CA

90000 - 110000 USD ANNUAL

Full Time

Candidates should have expertise in various separation technologies used in cell culture and demonstrated expertise in scaling up separation technologies,

RV Sales Representative

Big Country RV

Bend, OR

125000 - 250000 USD ANNUAL

Full Time

Two locations for sales and service. Up to 35% commission attainable. Two consecutive days off a week.