Customer Service Representative (Scheduling Specialist)
Customer Service Representative (Scheduling Specialist)
Valet Living
Dallas, TX
Job ID : 52624d6a325037304a30416d2b462f6961413d3d
Job Description :
Schedule: Monday - Friday 8:30am-5:30pm with occasional overtime
Location: Our office is located in Grand Prairie, TX
- Answer incoming calls, greeting all clients in a timely, friendly, and professional manner, and provide excellent customer service
- Perform general administrative/clerical related duties in the scheduling department
- Correctly input orders & schedule in internal system
- Assist clients with any concern or complaint in a satisfactory manner
- Open & close office and print & distribute end of day tickets & schedule for next business day
- Be a team-player; work with office team & field supervisors to be able to provide clients with high quality service
- Type & distribute bids in a timely manner
- Assist in collection calls
- High school diploma required
- A minimum of 2 years' prior customer service / call center experience
- Proficiency in typing and MS Office suite (Outlook / Word / Excel).
- Experience with multi-line phone system.
- Some knowledge of the Multifamily remodeling industry preferred, but not required
- Possess excellent written & verbal communication skills, and problem-solving skills.
- Organizational, time-management & multi-tasking skills.
- Friendly, professional, courteous and efficient when working with all clients and associates
- Bilingual (Spanish/English) preferred, but not required
- Ability to follow written and verbal instructions
- Accuracy and attention to detail is a must
- Must be responsible for quality work
- Must work well with others
- Outbound call center/inside sales experience is a plus
- Health coverage for you and your family through medical, dental, vision plans, and Pet insurance plan options
- 401k plan with a generous company matching contribution
- Generous paid time off program in which benefits increase along with your tenure with the company
- Tax advantages through healthcare savings and flexible spending accounts
- Financial protection through disability, life, accidental death & dismemberment, and business travel insurance
- Support of continued education through tuition reimbursement
- Associate and family assistance program
- Associate discount programs
- Referral bonus program
- Rewards and recognition program
Company Details :
Name : Valet Living
CEO : Shawn Handrahan
Headquarter : Tampa, FL
Revenue : Unknown / Non-Applicable
Size : 5001 to 10000 Employees
Type : Company - Private
Primary Industry : Real Estate
Sector Name : Real Estate
Year Founded : 1995
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Details
: Dallas, TX
: 17 - 19 USD HOURLY
: 116 days ago
