Job Detail

Customer Service Representative

Customer Service Representative

TLC Associates

Marshalltown, IA

Job ID : 52624d6a325037304a45416b2b31586959773d3d

Job Description :

We are excited to be seeking Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving issues for one of the nations top home security companies.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the services
  • Troubleshoot and resolve product issues and concerns
  • Develop and maintain a knowledge base of the evolving services
  • Transfer escalated calls if needed

Benefits:

  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Referral Program
  • Vision Insurance

Qualifications:

  • Previous experience in customer service is preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

TLC Associates is a company that is inspired by our power to Connect. We pride ourselves on this ability by focusing on connecting with our clients by aligning with their goals tightly. We connect with their customers by hiring the best possible team members capable of delighting them with amazing experiences. At the forefront of our connection is the priority we place on connecting with our employees by rewarding, motivating, and delivering on our promise of a fun, family-oriented work environment that fosters success. For more information, visit www.tlcassociates.com.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training

Schedule:

  • 8 hour shift
  • Evening shift
  • Weekend availability

Work Location: One location

Company Details :

Name : TLC Associates

CEO : Tom Cardella

Headquarter : Cedar Rapids, IA

Revenue : Unknown / Non-Applicable

Size : 501 to 1000 Employees

Type : Company - Private

Primary Industry : HR Consulting

Sector Name : Human Resources & Staffing

Year Founded : 2007

teachering.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, teachering.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, teachering.org is the ideal place to find your next job.

Details

: Marshalltown, IA

: 13 USD HOURLY

: 91 days ago

Share Job :

Related Jobs

Security Officer

Kootenai Health

Coeur d'Alene, ID

16.2 - 23.1 USD HOURLY

Full Time

Must have valid driver's license and good driving record. Responds to emergency calls and assists in restraining. Typical equipment used in a clinical job.

San Francisco, CA

70000 USD ANNUAL

Full Time

Exercise independent judgment in evaluating, selecting, and applying standard design techniques and procedures. A confident decision-maker and risk-taker.

Receptionist

Arbors at Dracut

Dracut, MA

Full Time

You will also be responsible for answering incoming calls, directing calls to appropriate team members, mail distribution, and flow of correspondence as well as

Hastings, MN

15 - 25 USD HOURLY

Full Time

Duties may include receiving and directing visitors, answering phones, word processing, filing, faxing, financial record keeping, service and boat rental

Reisterstown, MD

Full Time

Must possess a current valid Maryland Social Work license. Must have either a bachelors degree (required) and/or masters degree (highly preferred) in Social