Job Detail

Customer Service Representative

Customer Service Representative

McGrath Family of Dealerships

Cedar Rapids, IA

Job ID : 52624d6a325076354a555169394672685a513d3d

Job Description :

The McGrath Family of Dealerships is seeking a Customer Service Representative to join our team! For the last 70 years, our team has worked relentlessly to establish McGrath as the #1 trusted name in automotive sales and service in Eastern Iowa. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be part of a winning team, apply now!

Responsibilities:

  • Manage new and current client accounts through inbound and outbound calls.
  • Assist customers with their vehicle service needs.
  • Ensure customers have an enjoyable service experience.
  • Follow up with customers vis phone and email.
  • Coordinate Service Advisor schedules and arrange customers visits during available openings in schedule.
  • Other duties as assigned.

Qualifications:

  • Results driven
  • Excellent organizational and self-motivating skills
  • Excellent oral and written communication
  • Proficient computer skills
  • Willing to work with a team towards a common goal

What We Offer:

  • PTO Starting Day 1!
  • Health, Dental, Vision Benefits
  • 401k + Company Match
  • Growth Opportunities - 97% Promotion Within
  • Fun and Collaborative Culture


Get a glimpse into what it is like to work here: https://www.youtube.com/watch?v=oqwccPBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32


IND4

Company Details :

Name : McGrath Family of Dealerships

CEO : Patrick McGrath

Headquarter : Cedar Rapids, IA

Revenue : $25 to $100 million (USD)

Size : 201 to 500 Employees

Type : Company - Private

Primary Industry : Automotive Parts & Accessories Stores

Sector Name : Retail & Wholesale

Year Founded : 1952

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Details

: Cedar Rapids, IA

: Today

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