Looking for an energetic and motivated individual to join our ever-growing team/family in helping customers receive the best possible customer service.

DeZiel Heating and A/C is an HVAC company located in the friendly yet bustling community of Buffalo. We have been a family-owned company for over 20 years. We pride ourselves on providing ethical and quality service to thousands of customers. Our employees are top priority, receiving competitive pay and benefits as well as a close-knit culture.

The Big Task

Convert incoming phone calls into booked appointments

Key Sub Tasks

• Answer phone from customers in a timely and professional manner
• Respond to email / text inquiries
• Record details of comments / questions / concerns from customer
• Schedule calls for Field Staff
• Provide accurate, valid and complete information by using the right methods/tools
• Communicate with Field Staff to dispatch calls
• Follow our company's communication scripts
• Build strong relationships with customer
• HAVE FUN!

Desired Skills and Experience

• Strong phone and verbal communications skills
• Excellent listener
• Customer focus
• Adapt to different personality types
• Ability to multitask
• RELIABLE

What We Offer

• PAID Medial insurance
• Training
• Set Schedule
• Paid Holidays after 1st year
• Retirement account - DeZiel AUTOMATICALLY puts 3% into
• Bonuses
• Weekly 1 on 1's

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about DeZiel Heating and A/C by visiting www.dezielhvac.com.

Equal Opportunity Employer

Email to set up a Virtual Interview

Job Hours: 8-4 M-F (Fulltime)

3-8 M-F (Part time) with the opportunity to get additional hours on a Saturday

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Health insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Cold calling: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location

teachering.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, teachering.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, teachering.org is the ideal place to find your next job.