Are you tired of working on your feet, but have great customer service skills? Are people drawn to your friendly attitude and fun energy? Do people seem to naturally be able to talk to you? Do you believe teamwork really can make the dream work? We've been waiting for someone just like you!

About Us

Since 1974 Midwest Answer has always been about relationships, in particular, the relationships of our clients and THEIR customers. We have a passion for helping our clients grow their business. We're an innovative, progressive, family-oriented company. Midwest Answer strives to provide a seamless customer experience between the client’s staff and ours. Friendly, professional, and reliable customer service backed by integrity and pride in our work. We’re there so they don’t have to be.

We are an answering service and take inbound calls for multiple client types. Our Agents answer phone calls for companies nationwide (no sales calls), with a strong local presence. This position is not remote. We have full-time and part-time opportunities available. Weekends are required as needed and applicants should have open availability to cover any shift if needed. Holidays are double pay, and we have a weekend shift differential!

Desired Skills

· Friendly, respectful and professional attitude

· Experience talking on the phone in a business capacity

· Typing skills (accuracy is important)

· Google Chrome

· Email

· Microsoft Office and PDFs

· Multi-tasking

· Fast learner

· Work independently and be a team player

· Attention to detail

Do you get to wear slippers and comfortable clothes to work? Our Agents do! Dress for success or dress for comfort, whichever brings out your best. (Tip: Make sure your resume is current and complete before applying or it may not be considered. Those completing the skills test will receive first chance at interviews.)

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift
• Night shift
• Overnight shift
• Split shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Quincy, IL 62301: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work any shift if needed, such as covering an absence?

Work Location: One location

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