CSCM Operations Manager
CSCM Operations Manager
ASML
Austin, TX
Job ID : 52624d6a32507635495551682b56586a59773d3d
Job Description :
In a nutshell
LOCATION
Austin - TX, US
TEAM
Sourcing & Supply Chain
WORK EXPERIENCE
3-7 years
JOB CATEGORY
Logistics & supply chain management
TRAVEL
30%
Introduction to the job
ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
The Operations Manager oversees a broad range of activities and services related to Material On-Time Delivery (OTD), 3PL performance, Inventory control & Quality within their respective customer site(s). In this role, you will lead a team comprised of both direct and indirect reports who are responsible for directing logistics operations from international & regional warehouses into customer clean rooms.
Ensure excellence in all aspects of local warehousing, last-mile freight, In-Fab material handling, quality & inventory control across the continental region. Ensure that daily operations perform within SLA, cost, scope and safety requirements.
Ensure excellence in all aspects of local warehousing, last-mile freight, In-Fab material handling, quality & inventory control across the continental region. Ensure that daily operations perform within SLA, cost, scope and safety requirements.
You must be work authorized in the United States without the need for employer sponsorship.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Role and responsibilities
Manage assigned customer(s) supply chain operations within the assigned region. Responsible for managing assigned site(s) performance, day-to-day operations, third party vendors, while building up relationships with internal stakeholders and external customers to meet local engineering project and customer demands.
Responsibilities related to:
Performance Management:
- Manage site operations teams who are responsible for warehousing, freight, material handling & quality at a customer site.
- Monitor performance of third party logistics (3PL) providers to uphold contractual service level agreements and OTD targets.
- Provide staffing plans and capacity requirements to Regional Operations Managers, while driving efficient operations and identifying constraints before they occur.
- Oversee the execution of Value Added Services (VAS) performed by local vendors and 3PL’s.
- Manage the return, repair & inspection of tool quality programs with external vendors.
- Ensure proper RCA on DOA materials to prevent quality escalations inside customer fabs by managing preventative maintenance program and clean room irregularity inspection process.
Cost Management:
- Determine annual staffing and infrastructure requirements based on business growth for your customer site(s).
- Align with local account teams to determine potential customer growth to ensure that local infrastructure can meet the increase in demand.
- Optimize VAS programs, while driving a 7% annual cost reduction initiative cross region.
Stakeholder Account Management:
- Manage and improve both internal and external customer relationships, communication and performances on a day-to-day basis. Meet with and provide reports while supportingcontinuous improvements for local and regional teams.
Process and Development:
- Personal development towards job requirements.
- High focus on process standardization and efficiencies via LEAN.
Education and experience
- Bachelor degree in Business Engineering or Supply Chain, preferable master degree or equivalent experience.
- 5-8 years of relevant field experience in a complex customer oriented (logistics) environment.
- Knowledge of business complexity, supply chain and/or relevant industry.
- Exceptional Excel, analytical and ERP (SAP) system skills are preferred.
- Experience in implementing of new processes across the supply chain against agreed costs.
- Knowledge and experience with lean manufacturing, logistics, process mapping and project management techniques highly valued.
- Excellent social and communication (both written and verbal) skills.
- Competencies in Microsoft Excel and PowerPoint.
- Knowledge of ASML supply chain procedures is preferred.
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
- Can observe and respond to people and situations and interact with others encountered in the course of work.
- Can learn and apply new information or skills.
- Must be able to read and interpret data, information, and documents.
- Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
- Ability to complete assignments with attention to detail and high degree of accuracy.
- Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
- Result driven-demonstrate ownership and accountability.
- Identifies bottlenecks and drives improvements.
- Work independently or as part of a team and follow through on assignments with minimal supervision.
- Demonstrate open, clear, concise and professional communication.
- Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
- Work according to a strict set of procedures within the provided timelines.
- Must be capable of defining, analyzing and resolving complicated problems.
- Strong attention to detail.
- Leadership skills, drive for results, ability to perform under high pressure and timelines.
- Knowledge and experience with lean manufacturing, logistics, process mapping and project management techniques highly valued.
- Excellent social and communication (both written and verbal) skills.
- Remain flexible in providing after hours support, as needed.
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
ASML has an industry-leading supply-chain management (SCM) organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So SCM must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base.
Check for more information our website www.asml.com/scm
Customer Supply Chain is responsible for all customer supply chain activities (machines deliveries, upgrades at customer sites, spare parts management), inbound and outbound flows to and from the factories.
Strong interfaces with other supply chain departments, ASML Factories, Central Planning, Field offices, Account Team and Customer Service departments will be required.
- Position is stationed in Austin, TX.
- This position is reporting to the Regional Operations Manager (US).
- Travel possible (Domestic/International): 30-40%.
Role within Office
Responsibilities:
- Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
- Occasionally required to move around the campus.
- Occasionally lift and/or move up to 20 pounds.
- May require travel dependent on business needs.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EOE AA M/F/Veteran/Disability
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Company Details :
Name : ASML
CEO : Peter Wennink
Headquarter : Veldhoven, Netherlands
Revenue : $10+ billion (USD)
Size : 10000+ Employees
Type : Company - Public
Primary Industry : Electronics Manufacturing
Sector Name : Manufacturing
Year Founded : 1984
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Details
: Austin, TX
: 83107 - 118444 USD ANNUAL
: Today
