Pinnacle Foot & Ankle Clinics is seeking a new enthusiastic clinical assistant to join our supportive and positive environment in our Edina location Monday-Friday 7:30am-5:00pm. This role is ideal for someone looking for more experience in the healthcare field, and wanting to work in a small close knit clinic.

Position Summary: The ideal candidate welcomes patients to the clinic, assists with patient care, performs medical procedures of a routine nature and provides administrative support. Reports to office manager, providers, and practice owner of a small podiatry practice (offices in Edina, Burnsville).

Essential Functions: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

1. Attends work when scheduled in a regular, consistent and punctual manner.

2. Assists with direct patient care procedures and related tasks, including but not limited to:

a. Checking in patients

b. Registering new patients

c. Updating demographics

d. Assisting in obtaining patient histories

e. Taking vital signs

f. Preparing charts

3.Monitors reception area, enthusiastically greets patients, notifies patients of delays, answers phones

4. Schedules, cancels, and rebooks appointments for all providers

5. Pulls/scans charts for the day's appointments, processes referrals daily, calls missed appointments to reschedule

6. Prepares for the day’s activities by checking schedules and preparing rooms for patients use.

8. Maintains safe and clean work environment by complying with procedures, rules, and regulations.

9. Adheres to infection control policies and protocols.

10. Adheres to HIPAA protocols.

11. Collaborates with team member to achieve desired results as needed.

12. Perform all other duties as assigned.

Competencies:

• Accuracy – Ability to perform work accurately and thoroughly.
• Computer Skills – Proficient ability to use a computer (Microsoft Office) and electronic medical record.
• Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.
• Customer Service Oriented – Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures. Strong interpersonal and communication skills.
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities.
• Positivity – Display a positive attitude and is a positive agent for change.
• Teamwork – Work as part of a team and collaborate with co-workers.
• Ability to communicate effectively, both orally (in person and by telephone) and in writing.
• Ability to effectively document and communicate the patient care provided
• Excellent data entry skills
• Ability to read, write, and speak English fluently
• Good organizational skills
• Energetic, self-starter, highly motivated and driven.
• Ability to multi-task
• Attention to detail
• Must have reliable transportation and the ability to travel to any clinic location within the workday

Education and Experience:

• High school diploma or equivalent required
• 1-3 years of medical office experience prefered.
• CNA or MA experience preferred, but not required.

*

Work Environment:

• Environmentally controlled medical office environment
• Fast-paced environment with occasional high-pressure situations
• Work hours between 7:30 AM and 5:30 PM, Monday-Friday
• Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to medical office environment
• Must wear Personal Protective Equipment (PPE) per CDC guidelines
• Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public

Physical Demands:

• Frequent sitting, standing, walking, grasping, carrying, and speaking
• Occasional reaching, bending, and stooping
• Lifting, carrying, pushing, and pulling up to 30 pounds, with assistance if needed
• May need to lift or turn patients who are disabled, with assistance if needed
• Frequent use of computer, keyboard, copy and fax machine and phone

Benefits:

• Health Insurance
• Life and AD&D Policy
• PTO

Job Type: Full-Time Heath Insurance, PTO, other benefits available.

Starting Pay: $20 per hour

Schedule:

• 8 hour shift
• Monday-Friday
• 7:30a-5:00p

Ability to commute/relocate: Edina/Burnsville, MN 55435: Reliably commute or planning to relocate before starting work.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:

COVID-19 vaccines are required for all staff.

Education:

• High school or equivalent (Required)

Experience:

• EMR systems: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location

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