About us

Marshal Mize Ford is a small family-owned dealership in Hixson, TN 37343. You’ll find the opportunities, resources and support you need to grow and develop professionally.

Job Description

The Cashier receives payments from customers and employees for goods and services and records the amount received in an accurate manner. This person is sometimes the customer’s last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The Cashier helps the accounting office as directed on an individual task basis.

Duties and Responsibilities:

· Calculate the customer’s bill using the dealership’s computer system.

· Receive cash, checks, credit cards and other in-house methods of payments from customers and record the amount received on the repair order and/or counter ticket.

· Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.

· Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at the end of shift.

· Refer Customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.

· Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

· Give refunds accurately to customers for approved returned items

· Maintain Service and parts files timely

· Perform receptionist duties as requested

· Perform other duties as assigned by management

MINIMUM QUALIFICATIONS:

MUST BE DEPENDABLE

Must show up when you are scheduled

Must be willing to work

Ability to read and comprehend instructions and information

Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties

Professional Personal Appearance

Ability to work well with customers and co-workers and present in a friendly, helpful attitude always.

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and valid driver’s license.

Must know how to file papers, Alphabetically and numerically.

Accounting Knowledge preferable

Office experience a plus

Dealership Cashier experience a big plus

Must be able to pass a drug test and background check

WORKING CONDITIONS:

Duties are performed primarily at the cashier’s window/desk. Work includes continual interaction with customers and co-workers.

Standing and moving around all day is required and climbing large flight of stairs will be required at times.

Hours are M-F 7:30 am - 5:00 pm. Saturday only as needed.

Job Type: Full-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)

Work Location: One location

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