If you are a great communicator, outgoing and love to win I will talk to you with or without all of the experience listed below!

Willing to fill as a trainee position with recent graduates

$40,000 to $45,000 plus weekly

Join a growing homecare company!

Position could be filled in Kalamazoo, or Battle Creek with a 50 mile market area.

Community Liason, Business Development Officer- Home Health Marketing, Sales, Case Management

Territory will be working in Battle Creek and Kalamazoo

Position Summary

Reporting to the CEO, the position is responsible for business development, referral/lead generation, outreach activities, completion of client assessments and client care coordination activities.

Responsibilities

· Liaise and communicate regularly with existing referral sources to foster and maintain positive working relationships and generate ongoing referrals/business.

· Identify new and potential referral sources to establish positive working relationships and awareness of IHC's service offerings.

· Schedule and conduct face-to-face visits/meetings and in-services with existing and potential referral sources for the purpose of fostering productive relationships and imparting information about ABS.

· Develop marketing communications, strategies and modalities that differentiate ABS from other homecare agencies in target service areas.

· Actively participate in marketing and staff meetings. Contribute ideas to IHC’s marketing strategies.

· Remain actively engaged and supportive of IHC’s marketing campaigns.

· Identify and actively participate in relevant community networking events and functions, assuming leadership roles whenever possible.

· Represent IHC at a variety of community events and staff tables/booths as appropriate.

· Discuss IHC services with potential clients and referral sources both over the phone and in person.

· Document marketing and referral source activities in Generations system on a daily basis.

· Meet with clients/families to complete inquiries/intakes as needed.

· Complete client assessments.

· Evaluate clients to determine appropriate service mix, including activities, personal care needs and need for outside services. Coordinate and liaise with outside service providers as needed. Evaluate and document safety issues and concerns and plan for addressing.

· Open new cases and complete service agreements and related forms with clients/families.

· Complete client care plans and input into Clear Care system.

· Work with Care Coordinator to ensure effective staffing of cases.

· Walk caregiver(s) into case (i.e. home, facility) on first visit to introduce caregiver(s) to client/family/facility and ensure caregiver(s’) understanding of care plan.

· Provide placement services as needed. Assist clients in the identification and securing of facilities that effectively meet their needs. Coordinator placement with facility management.

· Perform other duties as assigned.

Position Requirements

· Bachelors Degree from an accredited University within a sales program OR one year of sales/marketing experience within the Home Care industry OR two years of client/business referal based experience within any industry

· Demonstrated understanding of the intake, admissions and/or assessment process in a healthcare environment (i.e. RCFE, homecare, SNF). (If no experience ability to quickly learn)

· Ability to persuasively impart information to others

· Ability to professionally represent IHC to clients and the public, both over the telephone and in person.

· Polished interpersonal skills and ability to communicate professionally with a variety of constituents including caregivers, IHC staff, clients/families and community professionals.

· Excellent telephone etiquette and mannerisms. Ability to communicate effectively with prospective clients, referral sources and the general public over the telephone.

· Ability to effectively discuss issues of a sensitive nature with potential clients over the phone and in person, clearly community service options, and gather necessary information.

· Ability to maintain the confidentiality of client and staff information encountered in the course of work.

· Excellent verbal and written communication skills.

· Organizational skills, accuracy and attention to detail.

· Ability to work independently with minimal supervision.

· Ability to consistently meet the required work schedule. Ability to work some nights and weekends as needed to effectively carry out work functions. Ability to be on call on a rotating basis and/or as needed by IHC.

· Knowledge of and proficiency in the use of office equipment and software programs including Microsoft Word, Microsoft Excel and Outlook. Ability to learn how to utilize additional software programs and databases as needed.

· Ability to foster and maintain cooperative working relationships with all IHC team members

Job Type: Full-time

Pay: $45,000- $75,000 plus incentive plan weekly/Monthly add additonal 10 to 30k anually.

Benefits:

• Paid time off
• Health Insurance
• Dental
• 401k Match 6%
• Life Insurance
• Weekly Pay
• Incentives

Schedule:

• Monday to Friday
• On Call as referrals call you
• Weekends as required by client appointment demands

Supplemental Pay:

• Bonus pay

Experience:

• Direct Marketing: 1 year (Preferred)
• Home Care/ Health Care Marketing 1 year preferred
• Will train the right person- If you are motivated and love to interact with people while driving results you might be a fit!

“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Travel reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Monthly bonus

Application Question(s):

• Are you vaccinated for Covid 19 or willing to be if medically safe?

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road

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