Automotive Call Center Representative - Tier 1
Automotive Call Center Representative - Tier 1
Blain's Farm & Fleet
Janesville, WI
Job ID : 52624d6a325076374945496b3946586961413d3d
Job Description :
As a family-owned retailer we take pride in offering a competitive benefit package designed to support you and your life. It is one of the reasons we have been named a Forbes Best Employer for four consecutive years!
- We provide development to help you grow your career
- Associate discount
- Internal recognition programs that support an engaged workplace
- Profit Sharing
- 401k with company match
- Saturday & Sunday weekend premium $2.50 per hour
- Mix of in office and work from home
PRIMARY FUNCTIONS
- Provide outstanding customer service on telephone.
- Assist retail store customers with questions regarding tires, oil changes and batteries.
- Understand retail Tire Desk duties.
- Assist customers with problem resolution.
- Scheduling of in-store customer appointments.
- Perform special order buying duties for retail stores.
- Be able to create work orders including products and services sold on telephone.
- Maintain daily goal assessments to meet individual goals.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
ADDITIONAL REQUIREMENTS INCLUDE:
- Excellent communication and organizational skills are necessary.
- Ability to read, write and converse in English language.
- Ability to communicate and interact effectively with customers and co-workers.
- Ability to function as a team member.
- Ability to work under specific instructions.
- Ability to multi-task.
- Ability to work independently with minimal supervision.
- Ability to influence people in their opinions, attitudes and judgments.
- Ability to organize and establish priorities.
- Ability to utilize Microsoft Office suite. General office skills including typing, filing, record keeping and data entry.
- Ability to learn and perform all primary job functions accurately with minimal supervision within 30 days of employment.
Company Details :
Name : Blain's Farm & Fleet
CEO : Jane Blain Gilbertson
Headquarter : Janesville, WI
Revenue : Unknown / Non-Applicable
Size : 1001 to 5000 Employees
Type : Company - Private
Primary Industry : Other Retail Stores
Sector Name : Retail & Wholesale
Year Founded : 1955
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Details
: Janesville, WI
: 29244 - 36646 USD ANNUAL
: Today
