Post a Job

Job Detail

Automotive Call Center Representative - Tier 1

Automotive Call Center Representative - Tier 1

Blain's Farm & Fleet

Janesville, WI

Job ID : 52624d6a325076374945496b3946586961413d3d

Job Description :

What We Offer:

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive work/life balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you and your life. It is one of the reasons we have been named a Forbes Best Employer for four consecutive years!
  • We provide development to help you grow your career
  • Associate discount
  • Internal recognition programs that support an engaged workplace
  • Profit Sharing
  • 401k with company match
  • Saturday & Sunday weekend premium $2.50 per hour
  • Mix of in office and work from home
What You’ll Do:
Assist retail auto service team with customer service, suggestive selling and customer scheduling. Services include qualifying customer needs, product selection and availability and closing the sale.

PRIMARY FUNCTIONS
  • Provide outstanding customer service on telephone.
  • Assist retail store customers with questions regarding tires, oil changes and batteries.
  • Understand retail Tire Desk duties.
  • Assist customers with problem resolution.
  • Scheduling of in-store customer appointments.
  • Perform special order buying duties for retail stores.
  • Be able to create work orders including products and services sold on telephone.
  • Maintain daily goal assessments to meet individual goals.
  • Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
What It Takes:
Candidates with at least two to three years of experiences in customer service is preferred. Previous experience in a call center environment is highly desirable.

ADDITIONAL REQUIREMENTS INCLUDE:
  • Excellent communication and organizational skills are necessary.
  • Ability to read, write and converse in English language.
  • Ability to communicate and interact effectively with customers and co-workers.
  • Ability to function as a team member.
  • Ability to work under specific instructions.
  • Ability to multi-task.
  • Ability to work independently with minimal supervision.
  • Ability to influence people in their opinions, attitudes and judgments.
  • Ability to organize and establish priorities.
  • Ability to utilize Microsoft Office suite. General office skills including typing, filing, record keeping and data entry.
  • Ability to learn and perform all primary job functions accurately with minimal supervision within 30 days of employment.
#INDDC

Company Details :

Name : Blain's Farm & Fleet

CEO : Jane Blain Gilbertson

Headquarter : Janesville, WI

Revenue : Unknown / Non-Applicable

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Other Retail Stores

Sector Name : Retail & Wholesale

Year Founded : 1955

teachering.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, teachering.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, teachering.org is the ideal place to find your next job.

Details

: Janesville, WI

: 29244 - 36646 USD ANNUAL

: Today

Share Job :
Apply For Job

Related Jobs

Princeton, NJ

148000 USD ANNUAL

Full Time

Candidate should be able to work independently and interact effectively with other team members involved in complementary technical disciplines (mechanical

Hartford, WI

65000 - 90000 USD ANNUAL

Full Time

Manage, develop, and expand digital marketing platforms including website, social media, advertising, email marketing, and other general market outreach.

Mechanical Engineer

The Vincit Group

Chattanooga, TN

62995 - 85905 USD ANNUAL

Full Time

This individual will then transfer the concept to Solid Works or Auto Cad drawings, develop a bill of materials, create detailed product costing, develop a

Dayton, OH

Full Time

A minimum of a Masters degree in management, business, marketing, or related field required. A demonstrated commitment to improving student learning through

Boulder, CO

24 - 30 USD HOURLY

Full Time

A desire to work hard, continuously learn with enthusiasm and curiosity. A strong ability to work within a team environment and become a strong team advocate.