Now hiring Ambassador of Experience - Remote opportunity

To be considered you must reside in one of the following states: NJ, OH, VA, FL, TX, NV.

We offer competitive pay and a comprehensive benefits package to our employees:

• Competitive pay!
• Employee Referral Bonus - $750 for referring a Full-Time employee to our community.
• Annual Longevity Bonus - starting at $300.
• Paid Vacation Time - starting at 3 weeks.
• Paid Sick/Incidental Time.
• Holiday Pay.
• Medical, Dental and Vision insurance.
• Life Insurance and AD&D - fully paid for by the company.
• 401K Match - company will match 100% of the first 4%. 100% vested after 3 years.
• Flexible Spending Account.
• Employee Exclusive Discount program by Perkspot.
• Employee Appreciation Events.
• Mentor Program

Our company is defined by our motto of “Caring with a Commitment to Quality” by aspiring to the highest professional standards, while providing care and services in a nourishing, compassionate environment that supports the health and well-being of each of our residents. We are a premiere health care provider in the communities that we service.

Position Summary: This position will act as a liaison for residents, associates, and families. Coordinating services on behalf or residents and families to ensure that the resident is receiving the highest level of care in and outside of the community.

Essential Functions:

• Attends work as scheduled and follows community’s call-off procedures.
• Maintains accurate and timely individualized service plans, document and communicate changes to appropriate personnel.
• Reviews service plans and other documentation to determine and/or promote appropriate services offered.
• Assists with discharge planning to ensure a smooth and stress free transition.
• Ensures appropriate service documents are completed by department personnel and compiled in an organized fashion for use in service plans and all care conferences.
• Coordinates readmission back into the community
• Schedules and participates in care conferences with families and residents.
• Works with staff to ensure the continuity of services is provided as scheduled.
• In coordination with the appropriate department manager, makes non clinical service changes and collaboratively communicates changes to appropriate personnel.
• Provides education and resources to families and residents
• Assists DRC in coordinating resident care assignments based on residents’ assessed needs.
• Issues and compiles new resident and family surveys and distributes to appropriate personnel.
• Coordinates new resident move-in process in collaboration with applicable Department Heads.
• Completes new resident orientation with all new residents.
• Encourages residents to set individual goals and coordinates services to help them achieve their goals.
• Is the liaison for residents/families, when necessary, to assist in service resolution, or direct to the appropriate personnel.
• Ensures continued relationship with residents that are in-patients in hospitals and rehabilitation facilities through visitation and phone calls.
• Maintain relevant documentation in an organized and secured manner.

Experience and Education: Bachelors Degree in Social Work. LBSW in the state of employed. One year or more related experience in a healthcare setting. Work with the geriatric population a plus. Efficiency in computer software such as Microsoft Word, Excel, and Powerpoint.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• Applicants mut reside in selected states to be considered for this role.

To be considered you must reside in one of the following states: NJ, OH, VA, FL, TX, NV.
Do you currently reside in New Jersey, Ohio, Virginia, Florida, Texas or Nevada?

Experience:

• Customer service: 2 years (Required)
• Customer support: 2 years (Required)
• Employee relations: 2 years (Required)
• Senior Living (AL, MC, SNF): 2 years (Required)

Work Location: Remote

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