Job description

The primary responsibility is to ensure that all documentation regarding work on a job is captured, properly organized & documented, and directed to responsible parties in a timely manner.

Responsibilities and Duties:

Answer phones, provide customer service, and maintain phone message documentation.

Verify all customer's and loss data are entered into company software; ensuring accurate and complete databases

Data entry of employee files, Human Resources related work.

Qualifications and Skills:

Must have excellent people skills, computer skills, be organized.

Ability to learn new software is a MUST.

Have QuickBooks Online experience is a plus.

Human Resources experience a huge plus.

10 Key a plus.

Great listener

THE IDEAL CANDIDATE:
Has superb multi-tasking skills with a positive attitude.
Has strong communication, reading, and writing skills.
Has a desire to take ownership of his/her job responsibilities. Identifying ways to be more efficient is also an important part of this position. Handle recurring and unique tasks, as necessary.
Willingness to assist others in tasks and duties as business needs require.
Is detail-oriented with an ability to recall and compile old and new information.
Is self-motivated and an aggressive problem solver.
Previous experience in construction or restoration is a plus, but not required.
Previous experience w/ estimating software is a plus, but not required.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• QuickBooks: 1 year (Preferred)
• 10 key calculator: 1 year (Preferred)

Work Location: One location

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